217,980+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Staying with Spot
Needed to contact them several times for questions about our new puppy. Very responsive and caring. Then puppy tore a ligament ? in her knee and had to have surgery. Spot was very prompt on paying the claim.
Insurer: Spot
By: Neva Peters
Easy to use website and very quick…
Easy to use website and very quick response with everything inclusive.
Insurer: Pets Best
By: candis bartz
I’ve always been happy with Pets Best
I’ve always been happy with Pets Best. They handle my claim with fast and speedy service. They also have exceptional customer service.
Insurer: Pets Best
By: Vivian Rodriguez
Always There Immediately!
Trupanion has become our lifesaver, a reliable best buddy, you name it. My dog Jack has recently had a slew of consecutive health issues that began with seizures late one night. Hospital after hospital, appointments, tests, medications and Trupanion has been there for us through ALL of it. Trupanion approves the claim then pays the hospital directly for their portion, without hesitation. No paperwork for you and no waiting for reimbursement. Don't be fooled thinking you can't afford pet insurance. As a fixed income, retiree, Trupanion's flexibility allows me to choose the cost of the deductible by what I can afford for a monthly premium. There is a plan for every budget.
Insurer: Trupanion
By: Julie
EMBRACE PET INSURANCE IS ABLE TO…
EMBRACE PET INSURANCE IS ABLE TO COMPLETE CLAIMS IN A TIMELY MANNER AND IS IN CONTACT WITH US REGARDING INFORMATION NEEDED FROM VET SO THAT THEY CAN REVIEW AND PAY CLAIM FAIRLY.
Insurer: Embrace
By: Douglas Craig
Easy to use and fast processing
Easy to use and fast processing
Insurer: Spot
By: Adrienne Olechowski
prepaid item not paid-have to read the code!
A prepaid fecal test was not reimbursed. I read the code and called about it to find I had to submit the results when the test was done. I think a better job could be done to inform your clients of the required additional information you require for reimbursement in this situation.
Insurer: ASPCA
By: Dog owner
The good and the bad
The good: super easy claims process and quick payment. The bad: be REALLY careful that you know everything about your pet's medical history before signing up. I didn't know that when my dog had a tooth pulled, the vet found a small growth called an epuli (it's a common, benign growth in dog's mouths). Embrace saw that in my dog's medical records from over a year prior, and said that without a biopsy to confirm it was benign, they'd consider ALL growths, including cancer, a pre-existing condition. I obviously could not get a biopsy on something removed over a year ago. I canceled and got a pro-rated refund for the rest of the policy because it just didn't seem worth it to have such a large exclusion.
Insurer: Embrace
By: Katie