224,911+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,911 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to understand and submit claims.
Easy to understand and submit claims.
Insurer: Embrace
By: Julie S
Ease of use to submit claims online
Ease of use to submit claims online
Insurer: Embrace
By: Mary Percell
Amanda was the best representative of…
Amanda was the best representative of any company that I have ever spoken with. She was genuine, personable and knowledgeable about the product and went way above and beyond. I could have chatted with her on the phone for hours and it was like talking to a friend. I am so happy to have had the opportunity to work with Amanda. A great experience with a great company. Thank you so much. I look forward to speaking with Amanda again in the future.
Insurer: Fetch Canada
By: Maureen Henderson
Easy to use
Easy to use, great communication and response.
Insurer: Embrace
By: Dave
Wonderful experience
Very kind, clear, and and helpful person.
Insurer: Prudent Pet
By: Young
Great customer service etiquette
I'm very happy with the service. I will be referring other furbaby's
Insurer: Fetch
By: Ayanna
I have used Embrace Pet Insurance for…both my cats and dogs, wellness and emergency care visits.
I have used Embrace Pet Insurance for several years. With Wellness care most of the year visit items are paid in full and quickly. With emergency care it can be longer. Usually, reimbursements are quick and no big deal. However, when there is an issue, the emails can be a waste of time. I would like to see an adjuster just pick up the phone and ask a question, issues would be taken care of so much faster. Otherwise, great plans are available.
Insurer: Embrace
By: Linda Berg
Worth every penny
Worth every penny! Coverage is phenomenal, app is user friendly and claims are easy and thorough. It really puts my mind at ease having pet insurance for those emergencies AND wellness.
Insurer: Embrace
By: Brandi Covington
So far not good
I can't say much in the way of positive right now. I filed a claim two months ago which still has not been resolved. I just started insurance with Embrace based on reviews and have paid three months of premiums with no resolution. I get that they need my dog's medical history and that was provided after a call to his Vet and Emergency Vet, but recently they would not pay the claim because they needed medical records from a Vet in NC before I even adopted him?! I called to tell them this was getting a bit ridiculous...how am I supposed to have records from before I knew him? When I called and hit the prompt for customer inquiries, I was told it would be an hour wait. I hung up and called back and hit the prompt for "cancel insurance," and got someone right away. I explained I am rethinking my decision because of these ridiculous inquiries and adopting a dog with an unknown past should not be all that uncommon. I was assured that I will hear something in a few days...we'll see. That was Friday and this is Tuesday? I also updated my address while on the phone with the customer service representative. I moved five miles away and changed the last number of my zip code from a seven to six and was informed my premiums will go up?! We are seeing the same Vet...how can our premiums go up?
Insurer: Embrace
By: Heidi
Embrace Pet Insurance is a wonderful…
Embrace Pet Insurance is a wonderful pet insurance company I recommend to every pet owner.
Insurer: Embrace
By: Amarilys Patterson