224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent customer service and support
Excellent customer service and support, sometimes walking me through dozens of line items on a claim payment I didn’t understand, PetsBest had it right. Also staff are well trained and are great communicators anytime I contact Customer Service, I never got a wrong or outrageously complex solution to problems.
Insurer: Pets Best
By: Peter Williams
Good insurance
I’ve had good experiences with MetLife Pet ins. It’s easy to submit a claim and I always hear back within a few days. Their price is good also compared to what I was paying with a different company
Insurer: MetLife
By: Lisa
Don't waste your time - save your money
Don't waste your time. Save your money and use it for your pet's needs. Remember when self checkout, ATM's, pumping your own gas, etc was going to save us tons of money? Me either! Same here. First claim they wanted everything but a video of my dogs birth. That plus the outrageous copay of $115.00! My medical copay is $10. I left work after 38 years of excellence, but I left on disability after my 3rd back surgery. LTD insurance treats you like a criminal. This is SO FAMILLIAR. Pass it by.
Insurer: ASPCA
By: Larry Bannerman
Very pleased with Metlife claim processing
They do require quite a bit of paperwork from the vet, but it was worth it to me in the processing of paperwork for a back problem my Dachshund, Wally, had which lasted almost a month - but he is now all well, thanks to meds and advice from my vet. My policy has a zero deductible with a 90% reimbursement if the claim is approved. Wally's claim WAS approved, and I received 90% of what all I paid to my vet. It appeared in my on line bank statement this morning, so I would recommend Metlife.
Insurer: MetLife
By: Diane
Easy to submit a claim
Easy to submit a claim. Friendly document upload system. Thank you.
Insurer: Embrace
By: Edith
I am extremely pleased with services…
I am extremely pleased with services received from ASPCA and plan to renew my dog’s policy.
Insurer: ASPCA
By: Betty Kennedy-Tapscott
It is so simple and easy online but the…
It is so simple and easy online but the great thing is they have very knowledgeable and polite people who are so professional and kind. What an amazing service. I shopped around and not only are they the best price but also the best service. I hope they keep it up and if so I will keep recommending them to everyone I talk to.
Insurer: Sonnet
By: Caleb Zen
Happy Customer for years
I have been with Embrace Pet Insurance for several years and I am totally pleased with their service. I made a mistake with my claim and they were understanding and assisted me with correcting the mistake. I just want to say thank you for being their for me and my pet.
Insurer: Embrace
By: Bettie Brown