218,294+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,294 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This company is the best
This company is the best! I called in and spoke to a very knowledgeable representative. I needed information regarding neutering my mailbox. She gave me more information than I had ever imagined. She was informative and helpful in all sorts of ways. She also had a lovely personality. I’ve had nothing but great experience with this from my boxer.
Insurer: Embrace
By: Christine Ricci
I have had 4 pets covered by fetch
I have had 4 pets covered by fetch, 2 have passed. it has always been worth the investment. The associates at fetch have always been kind,professional and helpful. I will always use fetch.
Insurer: Fetch
By: Christine Ealy-crane
Embrace has been holding 2 claims of…
Edit note - your claims team reached out in February to an incorrect email address according to your advisor. They are resquesting information from my breeder and their vet that was not performed, nor was I aware I would need when starting this policy. Wish I would havr known. Embrace has been holding 2 claims of mine for my puppy because they say the don't have all of his information. He is a pure bred pup and all of his records have been provided by myself and the previous vet. They decline payment frequently and request additional information on almost all claims, even though I provide all bills and the soap notes in advance.
Insurer: Embrace
By: Ginny Foreman
Wouldn’t cover our claim because we…
Wouldn’t cover our claim because we didn’t have veterinary records from before we even had the pet. Not helpful.
Insurer: Fetch
By: Customer
They were very courteous and answered…
They were very courteous and answered all my questions and concerns.
Insurer: Spot
By: Nancy Immediato
Great turn around time
Great turn around time. Customer Service is also great.
Insurer: Spot
By: Leequiter Smith
Great customer service
Customer service very friendly. Timely turn around with claims.
Insurer: Spot
By: Marla Adams
This has to one of the best experience…
This has to one of the best experience I had with pet insurance. I once had another insurance with a chain pet store, yet, itqas nothing but trouble. Spot was the best switch for coverage and timely response for any questions.
Insurer: Spot
By: Megan Robertson
First claim
The options during sign up are great ...available to change so many things obviously that reflects your premium...but its nice to be able to choose your plan ...I made my first claim under my wellness plan and it was taken care of very fast the process is very easy...
Insurer: Spot
By: Robert Jolly
Mailed in my claim and everything was…
Mailed in my claim and everything was handled quick and kept me updated on line.
Insurer: Spot
By: Carol Stohrer