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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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3 Stars for MetLife
I am extremely satisfied with MetLife. The app is very easy to use. It makes filing a breeze. Claims are processed very quickly. Updates are provided so I also know the status of my claim. My Vet says MetLife is one of the easiest companies to work with. 3 Stars
Insurer: MetLife
By: Maisie M
The cost is fair
This was very easy to do online
Insurer: MetLife
By: Christina Varone
Help for Bronco
first time experience with pet insurance, hope it helps when needed.
Insurer: MetLife
By: Don Schulz
I have had multiple claims in the past…
I have had multiple claims in the past 4 years for my cockapoo , Kelsey. I have never had any problems getting my payment. I am so happy I purchase this insurance if not I would be very hard pressed for money to pay for her to have care.
Insurer: Embrace
By: Bonnie Lorson
App is broken
App is broken. Spent a long time attempting to file my first claim and finally was able to do so on the desktop app. I had Pets Best in the past and may consider switching back to them because it’s very glitchy and there isn’t a way to upload anything under the wellness plan. The interface with Pets Best was easier and they had a working app.
Insurer: Embrace
By: Elise P
Great family plan and easy claim
Easy claim process!
Insurer: MetLife
By: DS
Takes too long to get paid
Takes too long to get paid. Too automated.can’t talk to a real person all the time
Insurer: Embrace
By: Mary Ann Romero
Thank you Healthy Paws!
Your quick responsiveness during a very difficult time for my 7-month old collie pup and me was absolutely a godsend. Ferdy has bilateral elbow dysplasia that needed surgery as soon as possible. We are still facing a lengthy recovery of about 12 weeks after extensive surgical repair 2-weeks ago. Knowing Healthy Paws is in there with us is truly a blessing. I appreciate Healthy Paws support and care more than words can say. Thank you Healthy Paws!
Insurer: Healthy Paws
By: Diane Engelman
Spot Pet Insurance is the Best!!
Spot Pet Insurance is the Best!!! Preventative care being offered, easy process to submit claims, incredible customer service and insurance agents are always super friendly, compassionate, and nice. They actually care about my sweet girl. Everytime I’ve called for questions or help they always ask how she’s doing. We just had to get a huge surgery done for our girl and I called ahead of time to send them the estimate. They processed it in my account so when I submitted the final bill for the surgery it was a super smooth process. Turnaround time for reimbursement is super fast and efficient. I’ve always received reimbursement and completed claims within less than 2 weeks. Typically we see claims completed and reimbursement around 1 week from the claim date. Very fast, very reliable, no hassle, and always friendly. I recommend Spot to my friends and family and will continue to use them for my girl Riot and any future animals I decide to get! Best decision I ever made was going through this company for Pet Insurance!
Insurer: Spot
By: JASMINE S.