224,949+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,949 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
224,949 total
What are you looking for?
Most selected providers in "July, 2026"
This chart shows the distribution of the most selected pet insurance providers in July, 2026.
Providers with highest rating
20,008 reviews
11,406 reviews
5,987 reviews
55,033 reviews
15,443 reviews
Category with most reviews
This chart shows the distribution of review categories.
10 days processing time per claim
10 days processing time per claim, difficulty understanding if Embrace requested updated diagnosis or we were asked to do it, once we received updated diagnosis, we could not attach it to the claim but only upload to the website, required another call to clarify, the initial message on the call said "wait time up to 60 minutes"
Insurer: Embrace
By: Ralf Dunkel
Would Recommend
So far have had no issues, claims subimssion is very easy and reimbursements have been pretty fast. Not really sure I understand the point of the wellness rewards program, since the price difference in plans is about the same amount that I would pay the vet for the care, but I have been happy with the injury/illness plan that we use.
Insurer: Embrace
By: Elizabeth Rackovan
This is a total scam
After paying hundreds of dollars for four months, all my claims were denied because of so-called pre-existing conditions that they only told me about after I had filed the claims. Pre-existing conditions according to them include diarrhea because he’d had it in prior months, so that wouldn’t be covered for the first year he was insured. This is a total scam: they should have reviewed my dog’s medical history when I first registered him & not take my money for months & then deny all my claims.
Insurer: Embrace
By: Isabel Lara
premium increases are entirely too high
While coverage is decent the premium increases are WOAH. I started out paying $45 a month and in 4 years I’m not paying more than double ($108/month). The rep and supervisor both just spouted out the same insurance propaganda without much to offer except to lower my plan to change my rate. After reviewing all of my options anything worth the change to save me more than $5 or so would dramatically reduce my coverage. I get it. Insurance companies have premiums. But a 35% increase in one year?? If my dog lives another 4 years I’ll be paying over $300 a month! Edit- clearly the commenter didn’t read my comment thoroughly at all. As they just reverberated the exact same answer the rep and supervisor did and didn’t read where I said I already went through all the options to change my plan around. The point of my post was a “buyer beware” that the rate of inflation is astronomical.
Insurer: Embrace
By: Lindsey Levine
I had a great experience speaking with…
I had a great experience speaking with josh. He answered all of my questions and concerns. Thank you Josh
Insurer: Fetch
By: Angela
Easy to enroll and easy to submit…
Easy to enroll and easy to submit claims and very responsive
Insurer: Spot
By: Judith Galvan
Awful customer service (as in they…
Awful customer service (as in they don’t get back to you in a timely way) and they way they have “preexisting conditions” set up for someone that had adopted a pet isnt conducive of having me want to adopt another rescue animal from any shelter His so-called pre-existing condition was a wound from a horsefly or deerfly bite that got infected… To me that is not pre-existing unless this dog was brought up on a farm somewhere, and not knowing his history that did not work in my favor A 200.00 vet bill that was only having 26.00 coverd for a nail trimming 200.00 isnt going to Break the bank on their end considering how much I’m paying for “ Insurance “
Insurer: Embrace
By: Peter Alexander
I put in a claim yes it took a LONG…
I put in a claim yes it took a LONG time like everyone said. Then the claim was preexisting…. How is that proven? There was no record of a preexisting condition. So if you can’t prove something was preexisting, how do you deny a claim and say it was preexisting? If you want to try to claim that you should either require an exam before coverage can begin or change the waiting period or come up with a way to back a claim such as preexisting up. If you can’t then guess what you should do what you’re supposed to do.
Insurer: Embrace
By: Shayne Howe
The overall process was easy and Jeff…
The overall process was easy and Jeff our contact was very professional and explained the program very well.
Insurer: Embrace
By: Ron
Pet insurance.
I haven’t had to use the insurance yet. But have been told it was really good.
Insurer: ASPCA
By: Willa Burleson