218,376+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,376 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have never before had insurance for…
I have never before had insurance for any of my pets. In the past it was a costly mistake. Our last German Shepherd dog bloated and required immediate surgery costing over 7k dollars. Later, he developed perianal furunculosis, and we lost him shortly after his diagnosis. When my husband and I purchased our new dog we knew immediately we need to purchase insurance just in case! Hoping, of course to never need it. However, that wasn't the case. Recently, our dog had a spell of allergies and required vet care. Then two weeks later he got pretty sick and was vomiting, shaking, and landed us in the ER. With $2000 in unexpected vet bills it was an ouch! I immediately filed both claims with Embrace. The claims went through normal procedure, and I received an email yesterday that both claims have been processed and paid! Thank you, Embrace!! We HOPE to never need anything else but the wellness insurance! We are SO grateful!
Insurer: Embrace
By: Rebekah Hemling
Embrace Pet Insurance is a wonderful company.
Embrace Pet Insurance settled my claim quickly. It was the first time I’d submitted a claim for my 12 year old dog, Syd. Syd became very ill. I took him to an emergency veterinary hospital. Several tests were done that showed he would require a very delicate surgery. At his age the prognosis wasn’t good. The made the decision to have him euthanized. I was told by Embrace that they would need to review Syd’s records for several previous years and that it could take about 30 days for them to determine a payment. I was very pleasantly surprised when I received an email with a very generous settlement within a week! The people I spoke with were all very kind and considerate. I highly recommend Embrace Pet Insurance.
Insurer: Embrace
By: Kate Treasure
VERY EASY VERY FAST GREAT COMMUNICATION
VERY EASY AND REIMBURSEMENT VERY FAST. GREAT COMMUNICATION FROM EMBRACE. DEFINITELY WILL RECOMMEND!
Insurer: Embrace
By: Jean
Embrace has been wonderful
Embrace has been wonderful. The claims submission is very easy and the website walks you through each step needed. My puppy didn't have some background information that was needed and they reached out and let me know what they needed and how to get it. Response time is quick and they are available for any questions. Wonderful experiences so far.
Insurer: Embrace
By: Clems
The turnaround on our last claim was…
The turnaround on our last claim was very quick… very much appreciated!
Insurer: Figo
By: customer
Great service and coverage!
I was told that pet insurance was a waste of money but that is not the case at all! Spot has been so helpful in walking me through the process, how to submit claims and making sure I know what I can and can’t do. Everyone I talk to is helpful and friendly, and they always ask how my dog is. Claims are quick and easy to process and they reach out to the vet for information as well so I am not sending the wrong things in. I am so happy I chose Spot Insurance!
Insurer: Spot
By: Angela Comstock
Takes a long time and pays very little!
It takes a long time for their review and then they pay so little! I am not particularly happy with this company!
Insurer: Pets Best
By: Nancy S
Their plan is to FIND a pre-existing condition
It has been 2 years of frustration, follow up, runaround, and non-payment with this company. Our dog has literally been enrolled with Embrace since 9 weeks of age. The first year we did the wellness plan and the work we had to do just to save $25 was ridiculous!! our vet submitted to them all the required proof of health and orthopedic wellness. But this apparently was useless. We had to repeatedly call in order to get any of our wellness visits paid. Anyhow, 2 years later and We had an emergency come up with our dog that cost $2800 due to something our dog ate. Yet they are refusing to reimburse us because (according to THEM) they need to verify that this was not a pre-existing condition. What?!? So I called and spoke with a rep and had her tell me word for word what I needed to email my vet and request them to send. The vet sent everything they asked. But Because our dog has never had anything other than vaccines and wellness visits, there are no extensive notes. So Embrace says their notes are insufficient. Now, instead of needing notes from the first 3 months of his insured period, they now need all of our dog’s info from June of 2021 to NOW. Our dog was not even born until September of 2021!! So apparently, they want to find something - ANYTHING - as a way to not pay. They also seem to want to tell my vet how to take notes. At this point, it’s not even about money. It’s about how much this company has wasted my vet’s and my time. Save yourself the aggravation. Go with someone else.
Insurer: Embrace
By: Shelby Walker-Adams
I can’t say enough about how great it…
I can’t say enough about how great it is to have this insurance for my fur babies! Easy to use the app. Keeps updating claim status and is very timely! I recommend this for anyone with pets!
Insurer: Pets Best
By: Adele Beardsworth
Still have a claim pending from…February
Still have a claim pending from February. Now after 5 weeks I see they are requesting paper work from the vet. Very slow on paying out claims. Should have stuck with Nationwide.
Insurer: Embrace
By: Samuel Campese