224,825+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,825 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to use
Easy to use. Platform / process for submitting claims is clean & efficient. Claims typically processed quickly and Explanation of Benefits is always clear. When we've had questions the support team has always been responsive and helpful.
Insurer: Embrace
By: Paul N
processing claims as agreed
processing claims as agreed, with the exception, of when more info is requested of a claim that was submitted 2 weeks ago, it seems to extend it another two weeks.
Insurer: Fetch
By: customer
Very easy to submit a claim.
Very easy to submit a claim.
Insurer: Embrace
By: Mary
Every time I call and need help with…
Every time I call and need help with something or changing something everyone it is so kind understanding professional and very willing to help. Best pet insurance I've ever had
Insurer: Embrace
By: Cara Larnkjaer gillespie
I now have my 3rd German Shepherd with…
I now have my 3rd German Shepherd with Embrace. I only have it in place for major issues that may arise. These guys have been great with the claims I have filed. Highly recommend. This is the first review I have ever done for any company.
Insurer: Embrace
By: Jace Stowe
Flase evaluations with medical reviews
Flase evaluations with medical reviews, they exclude things fron being covered because of diarrhea, skin conditions, etc. Embrace needs to understand that I treat my dogs like they were my kids. If my dogs are even a little sick, i take them to the vet. Little did I know that taking the dogs to the vet would ultimately get then excluded from certain coverage. I would always rather be safe than sorry when it comes to my dogs and that's why I have insurance. Now they want to exclude many things because one-time or another I concerned about things. I ultimately have decided embrace is not a good company and switched to another insurance company that understood the importance of caring for my dogs. You should not get penalized for caring about your dogs
Insurer: Embrace
By: Joseph S
They have terrible customer service
They have terrible customer service - they ask me to send the receipt numerous times for something I buy monthly for my pet’s medication. It’s so frustrating dealing with people who clearly don’t care. Can’t wait to cancel my plan next year - I’m not dealing with this anymore.
Insurer: Embrace
By: Dee
Top rate customer service always.
Top rate customer service always.
Insurer: Embrace
By: Andrea Morales
Quincy’s Surgery
What a relief to receive my reimbursement for my dog, Quincy’s surgery. It would have been tough financially but our pet insurance paid 90%. I am very satisfied with my insurance.
Insurer: ASPCA
By: Donna
So far so good
So far so good. Prompt service !
Insurer: Spot
By: Jennifer Hedden