224,825+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,825 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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On August 30
On August 30, 2024 I had previously tried to cancel my insurance policy prior to the renewal date. The website was not allowing me to do so. After multiple attempts with system errors, on August 30th, I finally made a screenshot with the date stamp to confirm that my attempts were made prior to the renewal of my policy I have now been trying to chat with a Insurance advisor and currently sitting on hold for over 3 and a half hours, and still no resolution happening. To say I am frustrated is an understatement! It is now September 3rd with multiple attempts, multiple ways, I still have not been able to communicate with anyone.
Insurer: Sonnet
By: Brenda Visser
The friendly representatives at the…
The friendly representatives at the Fire Insurance company. And they send a card when your animal is deceased.
Insurer: Spot
By: Kristin Dionigi
Definitely worth having.
It was pretty simple to sign up for. Submitting a claim is also not that difficult. Does not take too long for them to process or let you knowbif more information is needed.
Insurer: ASPCA
By: William Approbato
Quick turnaround was appreciated.
Quick turnaround was appreciated.
Insurer: Fetch
By: Linda Miner
I have recently submitted claims for my dog.
I have recently submitted claims for my dog's emergency room treatment and follow-up appointments with an internist. I found that the process to submit the claim was very easy to do online. I was able to track the progress on the claim as well as receiving emails letting me know when the claim was processed. It all went smoothly and didn't take long at all. I received a check in the mail reimbursing me for 90% of the costs of the treatment. There is an option for direct deposit if you want to do that.
Insurer: ASPCA
By: Linda
Terrible, bait and costly switch
Do not get this insurance. They may start out reasonable but the second you have an issue they increase your deductible and policy costs by 3-10x the current amount. I have a 4 yr old dog, never even reached my $300 deductible. The renewal is $3000 deductible and $1100 annually. If you end up with a preexisting condition you can no longer be insured anywhere for that issue. They are not pet friendly they are board greedy. Move on to others.
Insurer: Fetch
By: Alex
PLEASE DON'T EVER CHANGE!!!!!
Incredible Customer Service Agent. This company is incredible. Please don't ever change.
Insurer: Fetch
By: Dr. Adrienne C. Morton
Customer service
Either online or over the phone, customer service is quick to help.
Insurer: Sonnet
By: Orlene Phelan
First time needing to file a claim was…
First time needing to file a claim was nothing but a breeze. Great customer service and you get your money back quick! highly recommended
Insurer: ASPCA
By: Fabrice Garon
Cheap
Cheap, reliable, friendly customer service
Insurer: Sonnet
By: Dinesh Koirala