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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Claims are a joke
Claims are a joke. Every time a submit a claim you ask for last 12 months of history, which you have! You ask for SOAP which you have! I spend more hours doing the work for you that it's not worth the cost. I still have $5000 in outstanding claims from Apr-Oct
Insurer: MetLife
By: customer
Fast service for payments.
Fast service for payments.
Insurer: MetLife
By: Karen
This insurance has literally been a lifesaver!
My 4 yr old dog has had issues since we got him at 12 weeks. Everything from allergies, to protein sensitivities, to digestive issues, to eye problems, and pulled muscles. Trupanion has literally been a lifesaver helping me pay for all of his care. The only reason I didn't give it 5 stars is because you cant add extra care later on (only when you sign your pet up). He now needs physical therapy and can't get it because I can't add that option to his care.
Insurer: Trupanion
By: Rio
My experience has been great with MetLife pet insurance
My experience has been great with MetLife Pet Insurance. The app is super easy to use and the claims process is very easy to navigate. Love how quickly things move and reimbursements are quick and hassle free through Zelle.
Insurer: MetLife
By: Smita Barbora
Highly Recommend Met Life
I have used MetLife for several years for our pets. MetLife is quick to respond and very helpful when filing claims The customer representative was so compassionate when we had to cancel one of our policies when our sweet Betty passed away.
Insurer: MetLife
By: Diane Bridge
Quick and easy claims process
Quick and easy claims process with good communication from MetLife
Insurer: MetLife
By: customer
Timely resolution
Had my claim handled within four days. Make sure you file your claim with the vets SOAP records
Insurer: MetLife
By: C A
Satified
Met life has covered all my claims without incident. Submitting is easy and customer service is helpful. Payment is quick
Insurer: MetLife
By: Customer