218,470+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,470 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Highly recommend
This is our second dog enrolled with Healthy Paws. Over the years we have had only positive experiences. The claims have been processed quickly and all claims have been paid promptly and according to the policy. And most recently, when our pup had some health issues and ER visits a Healthy Paws rep followed up to see how he was doing.
Insurer: Healthy Paws
By: Irina B.
Great customer service.
Scott the Sonnet rep. was very knowledgeable, helpful and charismatic!
Insurer: Sonnet
By: Brian
The sign up was made easy
The sign up was made easy, and the prices are reasonable. Thank you!
Insurer: Fetch Canada
By: Kashka Bugtong
Amazing Customer Service!
The customer service is always so awesome! Very informative with lots of details for any questions at all. So kind and always willing to help where they can. Truly the best customer service I’ve experienced with any company!
Insurer: Sonnet
By: Abby G
The reimbursement was at a great timely…
The reimbursement was at a great timely manner. Thank you
Insurer: Spot
By: Margarita Cortes
The name of this Insurance Co should be PetsWorst
They denied my claim because they said my pet was injured before the 6 mos wait period. They based this on some commentary in the medical record that stated my dog was injured with horseplay on 12/24. I never even presented to the ER vet until 1/2 and my dog was alone with me out of state as I was visiting my daughter while she was giving birth to my GS and we were staying at an Airbnb. There was no other dog present and we had traveled to the place on 12/22. So, something was put in the medical record by mistake evidently. They make you go through a 90 day appeal process and I have to get records revised. This should not be the case. I presented with dog on 1/2 and got surgery on 1/3. Heresay and commentary by whomever in a medial record should not be basis to deny a claim. If the dog was injured on 12/24, then I would have presented on 12/24. I do not recommend this insurance and I'm sorry I wasted my money on it.
Insurer: Pets Best
By: Donna
What a mess
What a mess. Because of a miss typed code, it took forever. But they got it done and were gracious even when I wasn't.
Insurer: ManyPets
By: Pennie
Diagnosis not covered for injury
Our dog suffered a close tear in March- and we had to use emergency vet to diagnose as it was on the weekend. We then got to our regular vet the next week to find that we had to do surgery. Well prudent Pat was very good at reimbursing the surgery. We did not see the fine print that said they do not reimburse the diagnoses-One at the emergency vet and another at our regular vet— which seems rather odd to us because how do you do the surgery without the diagnosis and diagnosis is part of the injury. Nonetheless, the reimbursement process for everything else went very smoothly and efficiently, and we are appreciative.
Insurer: Prudent Pet
By: deebodina
It's a rip off
It's a rip off. Don't do it. They denied a claim on my dog and was stuck with big bill after paying them over 100 a month!
Insurer: ASPCA
By: Bradley Shoemaker
$$$ - Fetch can change policy yearly.
When we signed up, our fee was 35/month, 500$ deductible with 80% covered. Our dog had two claims, acl tears on back legs. After the first claim, they increased slightly (monthly amout), and after the 2nd claim, they increased deductible by 500$ to 1000$, decreased coverage by 30% to 50% from 80% and decreased fee by 20$ a month. After a closer review of the policy, it states that Fetch can chance the policy EVERYTIME it renews, so yearly. We can't even go to another insurance company now because of her preexisting conditions.
Insurer: Fetch Canada
By: Rebecca