224,949+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,949 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Ease and Speed of Claim Process
The speed and ease of submitting a claim through your web site. Couldn't be better!
Insurer: Embrace
By: RICHARD DEAN
Incredibly slow at claim reimbursements…
Incredibly slow at claim reimbursements however, the process is very easy with no hassle. Covered the accident for my dog with ease.
Insurer: Embrace
By: Lauren B
I submitted a claim only a week ago…
I submitted a claim only a week ago from my fur baby's vet, and I received a direct deposit right away!! The service and claim process is so easy, and the communication is wonderful. I am so pleased that I chose Spot to be Bear's insurance company! Thank you so much.
Insurer: Spot
By: Nancy
I don't like that you don't get option…cancel policy
I don't like that you don't get option to cancel policy. I should able to do this if I want.
Insurer: Spot
By: Nancy Dunn
Probably the easiest fastest claims…
Probably the easiest fastest claims experience of my life.
Insurer: Embrace
By: Blake Balick-Schreiber
It's pretty frustrating to work with…
It's pretty frustrating to work with Embrace. As soon as you suit the invoice, they send you a message saying they need the invoice. This time, between the vet hospital and me, we submitted the same invoice 5 times. Each time Embrace would send two messages simultaneously: that they had the invoice and that they needed the invoice. I emailed twice asking for guidance and just got a canned reply from a bot saying that they needed the invoice. The experience would be better if an actual person looked at the claim and communicated clearly about what was needed, rather than having multiple automated messages being sent simultaneously.
Insurer: Embrace
By: Joanne Wilkinson
Typical insurance company
Easy to sign up but during claims, adjusters are terrible at reviewing documentation but are good about trying to come up with excuses not to pay.
Insurer: Embrace
By: Adam Vargas
It takes FOREVER for a claim to process!
It takes FOREVER for a claim to process!
Insurer: Pets Best
By: Seashell
Stephen was awesome
she answered my question about everything and was awesome
Insurer: Prudent Pet
By: Alexis Thompson
Fetch review with Amanda Mello
I am a previous petplan, now fetch, participant and I am very happy with the services that are provided. Even better was the experience that I was provided by Amanda Mello who answered all of my questions and provided excellent customer service. I would recommend Fetch to all pet owners. Thank you for the great service!
Insurer: Fetch
By: Orlando Marín