218,553+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,553 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fortunately we have not needed to use…
Fortunately we have not needed to use our pet insurance. We are grateful to have it in the event of unexpected illness or injury.
Insurer: Figo
By: Dee Davis
You advertise that you pay 90% not…
You advertise that you pay 90% not true, I've always gotten a small reimbursement maybe 10% for the claims that I've submitted. Example on a $74 bill I was reimbursed $10
Insurer: Fetch
By: Pamela Neylon-Williams
Sonnet is the best comprehensive insurer
Sonnet is the best comprehensive
Insurer: Sonnet
By: Dominic Fortin
Sonnet Insurance Review and Comments
The customer service girl was excellent in handling my queries. What I did not like was having to verify myself to their AI, giving my b'date with my voice. Too many scams using your voice. Also, when selling your home and cancelling your insce policy, Sonnet's "cancellation penalty"--is extremely hard to understand and calculate. I'd hate to pay for most of my total premium if I'm selling. Sonnet needs to make this better--as the current policy is GROSSLY unfair, in my opinion. Other than that, I like the ease of insuring and being able to update my coverage as needed. I have 3 properties and have been insured for 4 years. Thanks. EDIT: In reference to Sonnet's reply: I DID discuss your policy at length with your agent. I stand by my comments that if you have a policy with Sonnet--and you sell your home, you are charged a "cancellation fee" percentage according to how many days you have paid on that policy for your current term. So for example in the scenario I discussed with your agent---my penalty was going to be 64% of my $ 1224.00 policy =$ 784.36--which is totally unacceptable in my view. Sonnet should have a better cancellation policy for their LOYAL customers who sell their home. NOT for someone simply cancelling to go elsewhere.Thanks ...L.S.
Insurer: Sonnet
By: Ralph Cramden
Skeptical about pet insurance
I was very uncertain about buying pet insurance for my 2 baby Toy Poodles. I researched very carefully, talked to my vet, read many reviews and decided on Embrace. All companies promised a lot but it seems Embrace delivered. Also, they were on my vets list of recommended companies and also USAA was recommending them. SO, I signed up. I am glad I did as I had some issues with about 5 months and my claim was handled promptly. Every communication I have had with them via phone, email on on their web site have been pleasant. Even if I had not had to file a claim I would feel comfortable knowing that they were covered just incase. Thanks Embrace
Insurer: Embrace
By: Ron W
Amber was very helpful and helped me…
Amber was very helpful and helped me understand the policies. Came up with a reasonable price. Definitely quick to call to help and easy going experience.
Insurer: Sonnet
By: Rebeca Hernandez Delgado
Josh did a great job
Josh did a great job. He was very accommodating and provided me with great information while I was deciding on plans today. I had also talked to Eric yesterday who was excellent in providing answers to me questions and gave one answer which sold me on Fetch. Monica was also great. All of these individuals did a great job!
Insurer: Fetch
By: Ray Boyer
Thanks for simplifying pet insurance, FIGO!
All around user friendly experience from FIGO! Simple sign up, easy customization for insurance needs and extraordinarily quick claim processing.
Insurer: Figo
By: Tiffany
Everything is easy!
Easy to chat with someone, website easy to navigate, easy to find info and modify our policy.
Insurer: Sonnet
By: Marie-Eve Rouleau
Extremely knowledgable agent and…
Extremely knowledgable agent and perfect guidance.
Insurer: Sonnet
By: Preeti Sood