218,553+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,553 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The process of filing a claim was easy
The process of filing a claim was easy. The response was quick.
Insurer: Spot
By: Donna Gabriel
Maybe I got lucky....
I was reading some of the previous reviews and was a little stunned to see how bad they were. I bought pet insurance for my dogs and was delighted to discover that they have a family plan at MetLife which is cheaper and it enables me to get unlimited coverage. We're always hoping we don't need insurance but I did. I had a $6,200 bill for Max and I thought this is going to take a while because it's a new insurance company for us they're going to have to get all of his old records review everything.. I was prepared to wait while my credit cards gained interest. Much to my astonishment my claim was paid today just one week later after the incident and probably 6 days after filing. I didn't have to fight with anyone they covered everything they said they would and the payment was in my bank account less than an hour after I chose my method of payment. I'm so very pleased but I'm a little scared because of all the bad reviews I've read. At this point though I can only recommend MetLife, they have done a really good job for us
Insurer: MetLife
By: Rhonda
My puppy had a foreign body ingestion…
My puppy had a foreign body ingestion requiring surgery. Pets best was there for us through the process. Everyone I spoke to was helpful and we were informed about our reimbursement within 3 weeks. Great customer service!
Insurer: Pets Best
By: Jennifer Roznowski
They are so helpful
They are so helpful, quick and understanding. They answered all my questions and more. I’m glad I have this new company… Thank you, Sonnet
Insurer: Sonnet
By: customer
Haven't used it yet.
Haven't used it yet.
Insurer: Figo
By: Carrie Stroud McRae
Thankful to have insurance during pet diagnosis
I was directed by our regular vet to a 24hr vet hospital that had digital x-rays available to help diagnose cats trouble with breathing. Because I had insurance I feel we were able to not be worried about going for further testing due to any financial costs. It really felt like we could do the best for our pet, keeping the focus on her rather than worrying about the cost of her care. We ended up losing her due to lung cancer, but we had a clear diagnosis and made our decision to let her go without suffering.
Insurer: Embrace
By: D
We changed method of payment because of a hacked credit card
I have never used the pet insurance. I’ve paid the premium for 2 months but our credit card was hacked so the premium, to ASPCA “ bounced” and they e mailed us. We spoked on the phone for a few minutes and I chamged the payment to the checking account so it will automatically come out of my checking account every month on the same date. ASPCA is on top of getting paid monthly for the pet insurance.
Insurer: ASPCA
By: Tom Brennan
The best insurance out there
Always there when you need them
Insurer: Sonnet
By: Kirstie Leggate
Glad I Joined
Fast acting and easy to use online.
Insurer: Spot
By: Damaris Torres
Not happy with then they are lairs I…
Not happy with then they are lairs I had 3 claims and i.have 80 percent reimbursement one was 651.31 and the other 651.98 and 297.00 and I only got 26 dollars back and they keep.saying they don't have enough information o don't want to even give one star but had to get review on here
Insurer: ASPCA
By: Vickey Anspach