224,945+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,945 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Sick Puppy...Good to have Coverage!
I gave a 4 Star rating because the coverage is working as expected and the explanations provided in the claims responses are easy to understand. Would have been a 5 Star review if it had been processed more quickly.
Insurer: Pets Best
By: Lj
If you’re debating, DONT!
Been with Spot Insurance for less than a year and I’ve been recommending all my friends to get their furries on Spot! Unfortunately, I’ve had to use my insurance for one of my pups, however Spot has made the claims process super easy and straight forward. I will continue to recommend Spot Insurance!
Insurer: Spot
By: Salina Michelle
Getting a quote with Sonnet = 10/10
Getting a quote is really easy with Sonnet. The website is really easy to navigate and is very informative. I really like that they contact you to connect you with an advisor to go over the quote and answer any questions. My advisor was super nice and helpful, he was respectful and transparent about insurance policies.
Insurer: Sonnet
By: Samantha Samithamby
Easily accessible
Easily accessible. Process of getting a quote and creating profile is very smooth. Team is very courteous to help resolve any issues.
Insurer: Sonnet
By: varneet kaur
Working with Pets Best has been very…
Working with Pets Best has been very easy. We recently had our dog to the Emergency Vet Hospital. When we sent all the information to Pets Best it was very easy and they quickly handled it.
Insurer: Pets Best
By: James Sartori
Find loopholes from paying claims.
It appears that when you file a claim, they will work hard to find a reason to not pay your claim. Beware that if your pet took a medication prescribed previously, they will consider that a per existing condition and not cover. Lip licking , vomit, diarrhea are all considered pre existing condition. So beware before you shop with this company. You’re wasting your money and time. I’m canceling my policy, because they stated after 9 months of payment and received vet records at beginning of policy and never stated these so called pre existing conditions. Just beware that symptoms are considered pre existing conditions. This pet insurance company is not worth your hard earned money.
Insurer: Embrace
By: Mary latsha
Pleasure!
We have had no problems and it’s quite easy to file a claim. They are quick to process and very reliable and open in communication.
Insurer: Spot
By: Elizabeth Weick
Submitted a claim back at end of May on…
Submitted a claim back at end of May on there app got told they needed soap notes got a hold of veterans they sent it through then I went to the vet and got the paper work and resubmitted everything again on the app they didn't even look at it until I went on there and talked to someone on there chat line and then they were supposibly going to look at it well at least they changed it on the app to say they were looking into it again and of course that's only been another month it seems to me all they want is the money and not do anything for the people paying and how much do they pay for these good reviews
Insurer: Fetch Canada
By: Lance
Customer service and call center
The service I got was phenomenal and very quick. The agent was very patient and explained everything to the tea. At the end I was very satisfied and I will definitely recommend sonnet to everybody. Thanks again for the great service
Insurer: Sonnet
By: mohamed salih