218,553+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,553 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The time it takes to be processed is long
The time it takes to be processed is so long. Still waiting on a claim to be processed especially. Submitted a couple claims the same day cause I forgot to do them earlier and got most of them back already but still waiting. And I think in some cases there could be a better explanation of why I’m not getting money. And sometimes it feels like every time I submit a claim it’s just goes towards deductible every time and I get nothing back but when it doesn’t say towards deductible I get a decent amount back but it feels I don’t get back what I should, but then again my pups haven’t had anything major until this last claim I haven’t received so that’ll be the main test especially since the deductible is supposed to paid. But its still great that I get something back
Insurer: Pets Best
By: Karissa Piros
my claims experience has been nothing…
my claims experience has been nothing but painful! I have 4 dogs ranging in age from 6 to 13, the senior dogs are constantly profiled for exceptions on every wellness claim I have made. when I take my pets in for their yearly check up and vaccinations my vet will often send me home with an additional medication to help with the injection area pain some of them have. because of that clearly labeled items like the exam fee and canine wellness blood panel were denied. I contact embrace about this and I am still waiting for it to be corrected. finally any claim made for my oldest dog is never reviewed and approved at first submission. it will take at minimum a month for them to review and request additional documentation from my vets office only for them to again exclude the basic exam fee from the claim. its exhausting having to correct their work on every claim made.
Insurer: Embrace
By: Neka Highland
I have been with sonnet for years and…
I have been with sonnet for years and its always a smooth and knowledgeable experience dealing with this company. Adding vehicles or making a claim asking general questions ive always had helpful customer service 10 out of 10 recommend
Insurer: Sonnet
By: NayNay Bryant
They process claims quickly and fairly
They process claims quickly and fairly. It is nice to know that we have a reputable company insuring our boys.
Insurer: Figo
By: Philip Hunnicutt
3 episodes in a short period
My poor dog had 3 episodes in a short period. I submitted the receipts and Pets Best paid out all 3 within a month. I’m very happy with Pets Best.
Insurer: Pets Best
By: Pstan
ASPCA For Best Pet Health!
ASPCA is constantly rated as a top pet health company for solid reasons. They have sterling customer service, a great app and an easy to use website. As a procurement administrator, a company like this is dream.
Insurer: ASPCA
By: Red
This was my first time filing a claim…
This was my first time filing a claim so I had to call with a couple of questions. The Spot staff person was polite and very helpful. The claim form is easy to fill out and submit. The amount of my claim was quickly sent to my bank account. Overall, I am very happy with Spot Pet Insurance!
Insurer: Spot
By: Patricia Shaffer
Best company to deal with and…
Best company to deal with and experience is fantastic. Keep up the good work guys.
Insurer: Sonnet
By: Michael Tolentino