224,736+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,736 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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You are amazing
You are amazing! I am so happy with your service and how fast you process any claims. So far, you have done exactly what you said you will do. I have all my 3 fur babies insured by you and I feel safe. Thank you so much!!
Insurer: Spot
By: Miriela Nisbet
A 5 Star experience
I am new to SPOT but what I can tell you is they are prompt and clear in what information they may need. It looks like a reimbursement is on its way. So far it’s a great pet insurance company.
Insurer: Spot
By: Julia Rein
Helpful
Helpful, informative good customer service
Insurer: Prudent Pet
By: Charmian Talbot
Spot insurance has been amazing helping…
Spot insurance has been amazing helping me to give the best care to my senior working German Shepherd. He has always been a very active, intense dog, giving his all when he works. He deserves the best care and to be comfortable in his older age. Spot is very fast with claims and extremely helpful over the phone if you need guidance.
Insurer: Spot
By: Josie Johnson
Top service
I really like Sonnet. You can do everything online, but if you do need to talk to a live person to help you, that is an option. My advisor today, Shanese, was amazing. She was patient, kind, knowledgeable and efficient. I highly recommend Sonnet for your car insurance needs.
Insurer: Sonnet
By: Carolyn Laurie
They always have the greatest customer…
They always have the greatest customer service and payment is always made so fast as I have a dog with a auto immune disease and I don’t know what I would do without pets best they are the BEST
Insurer: Pets Best
By: Charlene
Quick, Easy, great pet insurance!
i honestly thought this was a waste when we signed up for it. however, we have made a couple of claims and everything has gone just fine! they have covered what they say they will cover. here's a tip for some people on here. ACTUALLY READ your documents! if you provide the requested information how they need it, you will not have any surprises. simply ask your vet for the SOAP notes, attach it with your receipt and PROOF that you actually paid for it and you will be fine. sure, there is a waiting period....its outlined in the plan documents along with pre-existing conditions. Here's another tip! get your pet seen by a vet after getting the insurance for a complete checkup. that way you and everyone else will know what conditions already exist. In fact, MetLife even SUGGESTS this from the beginning. READ and follow instructions and you are good to go. i have no complaints. claims process is super easy. download app, use app to take pictures of receipts, upload SOAP notes, let them do their jobs, app will update you on progress. done.
Insurer: MetLife
By: ryan
I have been highly disappointed with…
I have been highly disappointed with the lack of coverage that’s offered. For the monthly fees, you really don’t receive reimbursement for any claim. Also, before I joined there was no access to what the reimbursement amount was for the wellness shots. I finally was provided this list yesterday. Well, it fell very short from what my Vet charges. So between the deductible, only covering a set amount personally I don’t think it is worth the cost. I have always supported the ASPCA and what wonderful work they do, but their insurance coverage is not worth the money! I will be canceling my policies immediately!
Insurer: ASPCA
By: Connie Beard
MetLife is the best
I’m really impressed with Met Life Their customer service is extremely helpful Fairly easy to file a claim but a little slow in processing it Over all I will continue insuring my baby with Met Life
Insurer: MetLife
By: Patricia
My claims have gone along smoothly.
My claims have gone along smoothly and timely I have used the Vet service by phone, which is very nice as well
Insurer: Pets Best
By: Eileen Johnstone