208,464+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,464 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service is excellent
Customer service is excellent. I have had to make 2 claims and both times they were resolved and paid with a few days.
Insurer: MetLife
By: Lori Chavez Lori Chavez
Amazing insurance for my bird
I was quite surprised at how inexpensive it was to cover my bird for accident wellness and injury! I was very pleased with the whole experience!!
Insurer: Nationwide
By: Sheilah Baxter
Samantha was a great
Samantha was a great! Fetch has been so easy to work with as an insurance. Really appreciate the support and kindness. Would 100% recommend! Hen&Theo’s Mom
Insurer: Fetch
By: BM
My rep was very knowledgeable and able…
My rep was very knowledgeable and able to reword items i was unsure of
Insurer: Nationwide
By: customer
Awful company
Awful company . They will scrutinise your dogs medical records to attempt to discredit your claim even when the current symptoms have nothing to do with earlier problems with another insurer. They knocked back my claim for £750 and they also refused a claim made by my mother in law for over £1500. Avoid at all cost
Insurer: Spot
By: Trevor Gridley
If your Vet accepts direct payment from Trupanion, the process is so seamless.
I had my pet seen by a specialist at a VCA hospital. Since this hospital accepts direct payments from Trupanion the process was easy. I was pre approved for the diagnostics, my deductible and 10% cost was all itemized and the hospital submitted the invoice. So much easier when a Veternarian practice accepts direct payment.
Insurer: Trupanion
By: Mary Ann
I am kept up to date with claims and if…
I am kept up to date with claims and if i have questions they are addressed quickly
Insurer: Figo
By: Patricia
I have had a wellness claim pending…
I have had a wellness claim pending ever since December for one of my dogs. The company kept asking me for verification of a heart murmur that supposedly occurred June of 2023. My pet was not born until October of 2023. Once I had that cleared up they came back with required verification for a sedative that we give our boy for hyper activity. I would not recommend this company to anyone.
Insurer: Embrace
By: MARCIE GUTHRIE
Excellend Customer Servcie
Had a slight problem on the website and made a call. Aileen was friendly, understood the issue and promptly solved it in addition to answering all my questions. Great experience
Insurer: Fetch
By: K M