208,464+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,464 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very happy with Health Paws
Submitting claim is easy. Information requested is reasonable and claim turn around in timely.
Insurer: Healthy Paws
By: David Zinke
Seamless Transaction & Fantastic Value
Seamless! My VET, VCA Marple gave me my total bill, did some keyboard magic in the background and reduced the amount I owed by $1100!! My portion was <$700!!! Every once in awhile I look at the premium cost and wince but now realize it has been a bargain!!!
Insurer: Trupanion
By: David
Way too expensive
Way too expensive. When I first got my dog and got him insurance I was paying $95. Now after years I’m paying $240… absolutely insane. If I really didn’t need I would’ve cancelled it by now. Terrible. Instead of lowering the price they increase it.
Insurer: Nationwide
By: customer
From start to finish
From the top, having this partnership with Delta airlines is very much appreciated. The process to get a quote online was very helpful giving me visuals of what to expect. The wait time for a representative took no time at all. The representative Mrs. Christy was the best. She was very informative gave me the best option available, very personable and understanding. The coverage and rate was the final piece to put everything into place. This whole process made me feel I was doing the right thing with helping my pet be insured with this company, after coming from another company with rates sky high and small underlying loop holes. I wish I started here first but I’m grateful to be here now. This process was so uplifting that I may start looking into the process of getting a cat for my daughter and I will have a peace of mind with the security of her health with this company. Thank you so much for everything!!!!
Insurer: Nationwide
By: Iyona H.
Estimate coverage
Giving advance coverage reimbursement on estimate for surgery is very important.
Insurer: Pumpkin
By: Lynn Diesi
Ease with submitting clam
Ease with submitting clam. Quick payment.
Insurer: Pumpkin
By: Hazel
Affordable honest pet insurance
Pets Best is extremely affordable with many different options to insure your pet. Without insurance the total hip replacement (plus lifelong continued aftercare) that our dog needed would have been an extreme struggle to provide. Like most insurance companies you do need to pay your bills first, submit your receipt, then PetsBest will reimburse you.
Insurer: Pets Best
By: Heather
Very unhappy customer after 7 years
We have had Pets Best for 7 years. It used to be a wonderful company, you could easily talk to customer service that was here in the US. About almost a year ago, this changed drastically. I used to recommend friends and family to Pets Best, but have stopped, and all that I have recommended have since dropped their policies. Rates continue to nearly double from year to year, which I understand as our dog is aging. What I cannot understand is the complete reversal of paying claims and customer service. First, it is impossible to get in touch with customer service. If you are ever able to contact them, I suspect customer service has been outsourced overseas to people who are difficult to understand, nor do they understand any issue you are trying to explain. Second, the EXACT same claims that I have submitted and gotten reimbursement for 6+ years are now being denied, with multiple unique reasons given for the denials. On one claim, I am on my fourth or fifth different reason for denial. The website to submit claims is often down - weeks at a time. I have requested a supervisor to call me if claim is again denied, to no avail.
Insurer: Pets Best
By: Jean
Affordable and Professional!
I have all of my pets insured by Pets Best. Claims are easy and premiums are affordable.
Insurer: Pets Best
By: Mykael
Pet's Best
Pets Best is very easy to use and has always covered everything they said they would including cancer treatments for our dog that has since passed away.