224,680+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,680 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The website is difficult to navigate if…
The website is difficult to navigate if I need to make changes/updates to my account.
Insurer: Spot
By: Kelly Brown
Claim 9-16-2024 submitted
Overall response and timeliness on service is great.
Insurer: Spot
By: Gilbert Martinez
I recently lost my dog, claim process
I recently lost my dog and I had to submit a claim for the medical expenses acquired and the claim processed seamlessly. The worst part was when I had to cancel her coverage but the customer rep was so supportive and it was super easy. I'm so grateful I had the coverage on her. Thank Spot!
Insurer: Spot
By: Sarah Smith
Good for a long time but prices keep going up.
Has embrace for about 7 years for two dogs. Really wonderful insurance. Quick to reimburse and not a lot of fighting with them. We had one incident where they would not cover a pre-existing condition, except even the vet stated it wasn’t pre-existing. They helped us through several pet emergencies and illnesses. The reason we quit was simply pricing. Every year the premiums were going up and by year 8 we were paying almost 6 times the original premiums. found cheaper insurance with lemonade that covers more. They did make it very easy to discontinue.
Insurer: Embrace
By: Megan Jones
Our precious 6-year old dog was…
Our precious 6-year old dog was recently lost quickly due to an aggressive cancer. There were some quick-hitting veterinarian and hospital bills as a result. Embrace Pet Insurance honored the contractual agreement to provide coverage. They were quick to review, communicate and reimburse fully per the terms of our contract. They were also compassionate in their messaging, which is crucial when you are being crushed by sudden grief as a pet owner. Will definitely return as a customer to Embrace Pet Insurance in the future.
Insurer: Embrace
By: Brian Shea
Comforting acknowledgment
I spoke with many pet insurance providers, and my choice for Embrace was because of the reputation and representative he was willing to provide answers without being inpatient with all my questions and concerns. He was very experienced regarding pets and the needs that different breeds may encounter, and what separates Embrace from all the others. Needless to say I’m very confident with my decision.
Insurer: Embrace
By: Patricia Garcia
Terrible company should be associated with USAA
Terrible company and worst feedback provider!!! Break off your association with USAA. They are for Veterans, and treat us with respect. YOUR company looks for any opportunity to deny a claim due to pre existing conditions. It was easier filing a car accident claim then a claim for a emergency with our puppy. We will be canceling and looking for a new provider. If there is way to let USAA know how you treatments I'll be doing that also. If this is posted for public viewing look elsewhere for coverage. They paid our claim but made the process very difficult!
Insurer: Embrace
By: Elias Martinez
overall happy I had pet insurance
The resolution did take longer than expected but I was happy with the outcome. Helps me out a ton with a recent medical issue with my cat!
Insurer: Fetch
By: Sarah
Rate increase
Claims process is always quick and easy. However the low rating is due to the rates increasing $30 a month each year
Insurer: Embrace
By: Wylie
Submitted 2 claims for cyst between…
Submitted 2 claims for cyst between dog's toes. Both denied and Vet said that should not have happened.
Insurer: Embrace
By: Donna N Clay Thompson