224,680+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,680 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Reading is Believing!
They pay my claim as stated in the policy in less than a day, 1 time less than 2 hours, with no hassles.
Insurer: Embrace
By: Matthew Warner
Very recommend very good best pet insurance
Very recommend My dog is broke his leg I paid 6363$ They reimbursed me within 4 days! Thank you
Insurer: Spot
By: Eugene Groysman
Joshua Sábado was very good at…
Joshua Sábado was very good at answering each and every question I asked. There was no sugar coating so to speak, which I hate. Josh is easy to understand and very helpful!!
Insurer: Fetch Canada
By: C. Marchand
Service that set my mind at ease
My dog Oliver had to have emergency surgery that took us to two ERs which was stressful enough, and we had exceptional care at both. But Pets Plus Us Insurance made the claims process easy and unstressful for the already stressful situation. I didn't have to do a thing, the vet clinics submitted everything for me and all I had to do was confirm with Pets Plus that they received all they needed, easy peasy. They approved everything and I am just waiting for the reimbursement. Thank you all for everything! Samantha and Oliver
Insurer: Pets Plus Us
By: Samantha
Do Not Embrace Embrace
I am so displeased with Embrace that I considered reporting it to their state's insurance board. As far as I garner, they have a very sophisticated bait and switch program. I changed the policies of my dogs as they aged; Embrace claims they have not record. Embrace increase the yearly cost without personal notification. A text is not a proper notification. Then after they raise your deduction amount, the have a 60 day waiting period from the renewal date. Who remembers what date they signed up? Again, where is the notification? It has cost me over $300 a month to ensure my dogs and yet Embrace has not covered one expense. They keep raising the deduction without proper notification. I assure you that I would never carry a $1000 deduction and a $10,000 coverage on a senior dog. Embrace is so insulated that it is almost impossible to contact them; there is no email address and if you try to call, be prepared for a very long wait.I finally got through to a young woman who offered explanations that were less than satisfactory. I feel that Embrace's honesty is edgy. I warned the young lady to whom I spoke, do not drop my policy until notified. Also, I found after much research an email. I have not heard back from Embrace. insure
Insurer: Embrace
By: janice
Communication A+++
Wonderful experience with customer service and signing up. Answered all my questions and was amazingly patient and nice. I did alot of research and Prudent had the best ratings, coverage, and pricing of others.
Insurer: Prudent Pet
By: Xx_LoLo_xX
I Do Not Trust Embrace
I am so displeased with Embrace that I am considering reporting it to their state's insurance board. As far as I garner, they have a very sophisticated bait and switch program. I changed the policies of my dogs as they aged; Embrace claims they have not record. Embrace increases the yearly cost without personal notification. A text is not a proper notification. Then after they raise your deduction amount, the have a 60 day waiting period from the renewal date. Who remembers what date they signed up? Again, where is the notification? It has cost me over $300 a month to insure my dogs and yet Embrace has not covered one expense. They keep raising the deduction without proper notification. I assure you that I would never carry a $1000 deduction and a $10,000 coverage on a senior dog. Embrace is so insulted that it is almost impossible to contact them; there is not email address and if you try call, be prepared for a very long wait.I finally got through to a young woman who offered explanations that were less than satisfactory. I feel that Embrace's honesty is edgy. I warned the young lady to whom I spoke, do not drop my policy until notified. Also I found after much research an email. I have not heard from Embrace.
Insurer: Embrace
By: Janice Kopp
Pet Insurance - Wellness plan not as advertised! .
All my questions were answered and the online purchase was smooth. Update 10/4/24: I filed my 1st Wellness claim and many of the services covered under the Preventive Esstentials Plan were denied because my vet bundled Fecal, bloodwork, and urinalysis. Therefore they denied the annual vet exam that is advertised to be reimbursed at 100%, they denied the rabies and Lyme disease vaccines, also to be covered at 100%! Because the vet bundled tests, Pumpkin refunded my Preventitive Essentials premium and essentially covered nothing, as if I never had the Preventitive Esstentials plan at all. WARNING: discuss with your vet on how they bill before submitting a claim!
Insurer: Pumpkin
By: Bob
Great Customer Service!
Claim was very easy to submit & Jessica was great at keeping me informed about the claim status. She made the whole process very easy to understand. I’m so glad we chose Embrace for Hardy!
Insurer: Embrace
By: Lisa Haggerty
The communication was good
The communication was good. When my papers were submitted, I had an update as to the progress being made. When the refund was shown, the explanation was clear.
Insurer: Pets Best
By: Lorraine Rau