218,721+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,721 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to claim and process
We recently took our puppies to their wellness visit. Within a week of their visit Spot had processed our claim, reached out to our veterinary office and deposited our money into our checking account. Thank you for making it all so easy!
Insurer: Spot
By: Whitney Carter
LOVE our Furries
I give MetLife a 5star and here is why. I have worked in the veterinary field for 17 years and recognize the reasons behind why Metlife needs the info that it does, info that a lot of these reviews are complaining about. For one, insurance fraud is huge. Also, the policy that one signs up for is the one that the Metlife reps have to abide by. There are so many policy options. Granted it does take a couple or a few weeks to process ones claim but the company has 100's of claims to process. One's veterinarian team plays a-big part in the speed of one's claim IF Metlife contacts them for more information to continue the claim. Metlife does not ask for any information that ones' vet team cannot provide. They too are bogged down with many many emails by the hour. All of this being said, we are thrilled with Metlife! Thank you!
Insurer: MetLife
By: Renee
Great coverage and reimbursement process
I have had Spot insurance for a year now. All reimbursements were made promptly and without problems. Thanks you!
Insurer: Spot
By: Gigi
The claim process was simple and the…
The claim process was simple and the process of getting a quote and acquiring coverage was easy
Insurer: Spot
By: Christina Minier
Great service
Great service. Easy to file claims and good turnaround time for reimbursement. Would highly recommend
Insurer: Fetch Canada
By: sue and greg cybulski
Great customer service
Great customer service, I was impressed by the help received from the agent .Great company.
Insurer: Sonnet
By: Joe Akinwale
Our Izzey
Our Izzey has Healthy Paws and I am ver pleased. Unfortunately this year has not been a good one for Izzey. In October she tore her ACL on her right leg. She did very well and Healthy Paw accepted our bill and paid 70% of her surgery. The customer service was wonderful. At the time Izzey’s doctor said she would probably need surgery on her other leg. Healthy Paws again covered the expenses. They also wrote a “Get Well” note to Izzey and asked how she was doing.They were great and I am glad we have this insurance.
Insurer: Healthy Paws
By: Donna Broekemeier
Happy I Signed Up With Spot
It was easy to file a claim and I called in and the agent was very helpful. I did a thorough search before I selected Spot (I have another pet with a competitor) and I'm glad I picked Spot!
Insurer: Spot
By: Barbara Kraus
Since Nationwide changed to Petinsurance.com I have not had a good experience with them.
since the first of the year I started having problems getting my claims processed, When the price of Vetsulin went up from 69 dollars to 71 dollars. I asked why they informed me that they need proof of my 13 year old Diabetic dogs Vetsulin price increase. I sent the email from Chewy where we get our Vetsulin why the price went up as they asked this was May 1st.... Today I went out to I have sent proof of Vetsulin increase. I went to the site to check status of the claims that have been denied… and all claims seem to have had no changes or no actions taken… I will start next week investigating a new pet insurance company. Since Nationwide has changed to petinsurance.com it seems that company have dropped its loyalty to pet owners. I have been a member since 2017.. This is not a good way to treat your loyal customers. Why should a customer be loyal to the company if the company is not loyal to the customer.
Insurer: Nationwide
By: Dan N Deb Justus
It was great
It was great. Josh Sabado answered all my questions and signed my two cats up to their Accident and Illness insurance plan. Thanks Josh!
Insurer: Fetch
By: Fabián Mantilla Pinto