224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have 9 pups and just about all of…
I have 9 pups and just about all of them you guys have helped me out with fast response and fast pay back with all my pups claims . So Thankyou very much !!
Insurer: Spot Canada
By: Cody Williams
Always looking for a reason to deny…
Always looking for a reason to deny your claims despite years of coverage; no real time authentic customer service - all outsourced, chat box, etc. -not at all helpful when dealing with pet emergency.would cancel and find something better
Insurer: Fetch
By: Margaret
Easy, speedy claims experience.
Easy reporting process. Fast reimbursement. Good communication.
Insurer: Embrace
By: Shelley B Thompson
App makes submitting claims easy
Submitting claims through the app has streamlined the process. The turn around to approval was quick as well and the direct deposit makes it very easy.
Insurer: Fetch
By: J in Seattle
Always a good experience
Always a good experience so far.
Insurer: Embrace
By: Ricky Rollo
helpful
helpful, patient to explain the coverage.
Insurer: Spot
By: Sonnie Manalang
Amanda was very help and knowledgeable…
Amanda was very help and knowledgeable and helped me pick the best plan for my puppy.
Insurer: Fetch
By: Vanessa Saenz
A BIG SCAM
Submitted claim more than a month ago and Fetch has not reimbursed a single penny! It’s been the worst experience I’ve ever encountered with an insurance company. 15 days is what they claim as the waiting period to receive reimbursements. After numerous emails, I received one a few days ago, informing me that I don’t have the required documents to process payment. Which means I’ll have to wait another 15 days from the day I re-submitted the ‘missing’ documents, plus the month lost! This feels like a big scam causing me so much anxiety and frustration. My son, who owns the sister of my puppy, submitted the exact same documents as I did and was reimbursed a couple of weeks ago! So I’ve had to contact my vet asking for SOAP, which the vet clinics do not provide to owners, to forward it to FETCH. They’ve sent me several emails informing me that my claim was under review (after I put in the first claim). So why wasn’t I informed earlier about this so-called missing SOAP document? It boggles my mind as to why my son was not required to provide this information. If I could give zero stars I would. It feels like they randomly pick certain clients to delay or deny payment as part of their operation. I DO NOT RECOMMEND THIS PET INSURANCE!!
Insurer: Fetch Canada
By: Netta Buczek-Phua
Solid company
Incredible feeling to know I'm covered when things get bad and that Enbrace will stand by their word. A big help when making expensive decisions.
Insurer: Embrace
By: Tony Sabatella