218,808+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,808 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,842 reviews

4.9
Healthy Paws

11,155 reviews

4.9
Fetch

5,523 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,967 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified May 29, 2024

Not worth the price

Have had this insurance for a couple years and had to use it for the first time this year. Had a procedure pre-certified and approved and then rejected after the procedure. Then a stomach bug medication that should have been covered was rejected for being a “wellness medication” even though it was for an active illness. The insurance cost has gone up significantly every year so it’s no longer worth it for our family

Insurer: Embrace

By: MJ

May 29, 2024

Don’t waste your money on this garbage…

Don’t waste your money on this garbage insurance. They won’t cover anything you need for your dog.

Insurer: Pets Best

By: Alex Zuniga

May 29, 2024

Excellent customer service

Excellent customer service

Insurer: Sonnet

By: peachy bc

Verified May 29, 2024

First Claim Experience

This was my very first claim through Embrace Pet Insurance. Their process was clear on how to get medical information to them. Their status updates were also great.

Insurer: Embrace

By: Ruthie

May 29, 2024

Trying to get in touch with someone

Trying to get in touch with someone. Tried to do direct deposit but does not accept debit card. there is no cvc on card. Is there a direct line to speak to someone. Have not had to make a claim. Just signed up

Insurer: Fetch Canada

By: Jaylene M. Glassco

May 29, 2024

I bought both the illness/injury and…

I bought both the illness/injury and wellness coverage. The cost is $76 a month. So far, very little has been covered. The initial wellness visit was about $300, and Fetch reimbursed about $100. I had to go back to the vet for a second round of vaccinations, and that $140 was not covered at all. With this lack of coverage, I did some research on Fetch and found many unhappy customers. I will try another insurance.

Insurer: Fetch

By: heather

May 29, 2024

New approach to buying insurance

New approach to buying insurance. Went forward without a hitch. Online application followed up with friendly and helpful phone support! Aaron was outstanding!

Insurer: Sonnet

By: Larry Fritz

May 29, 2024

Excellent customer service

Excellent customer service

Insurer: Sonnet

By: David Mackey

May 29, 2024

Sonnet has been amazing so far

Sonnet has been amazing so far, great rate and wonderful customer service! Definitely would recommend!!

Insurer: Sonnet

By: Tonya

May 29, 2024

Not worth it in the slightest

I switched to Spot Pet Insurance from Lemonade due to horrible customer service issues at Lemonade. At least Lemonade actually reimbursed (usually in less than 48hrs) you decently for preventative care. My dog just had a $400 vet visit, including flea/heartworm preventative, bloodwork & a couple updates on her vaccines. I was reimbursed LESS THAN HALF of the bill (& it took nearly a week via direct deposit, WTH?!). This company is as bad as human insurance companies...they don't care that we're trying to keep our pets healthy, they are crisis care if even that much.

Insurer: Spot

By: C Schwarz

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