222,202+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,202 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Shiloh's allergy epoisode
Embrace was the best choice I could have made for my Shiloh. They are prompt with the reimbursements of Shiloh's Vet bills. I have had nothing but positive interactions with Embrace. Thanks for all you do.
Insurer: Embrace
By: Debi
No visibility and impossible to get in contact
It is impossible to login to my account either on a computer or with the app. Impossible to know the status of the claims. Calling requires hours of waiting.
Insurer: Embrace
By: Jean-Louis C
Glad to have trusted Fetch and Amanda!
Amanda was so helpful and patiently explained each thing to me. She also followed up and provided me a discount and suggested me the best coverage that fits my pocket and pets lifestyle. Glad to have trusted Fetch and Amanda!
Insurer: Fetch
By: Zahra Baig
Is it worth having pet ins?
The turn around time is typically very good. No complaints about that. The ins itself I'm still wondering if it is worth the money. Definitely not worth it for wellness visits. I didn't even get half back. Only worth it if your animal gets an illnesses or gets in an accident. After Rudy's illness I got a text saying I needed to update my payment method or is be canceled I already updated my card number weeks before my cat was sick. I was told they received payment and I'm up to date. Then I received a notice of cancelation. Tried calling twice and could not get through.
Insurer: Embrace
By: Lisa Moramarco
Having a very bad experience with Sonnet
Having a very bad experience with Sonnet. My car was in an accident last Wednesday. I filed a claim online because I figured it would be easier for the company to call me when they had time than clogging up the help line. It is now Monday afternoon and I can't get ahold of the adjuster. I called in to customer care and was spoken to by a very rude woman. Terrible customer service. I am ALSO very surprised to see good reviews.
Insurer: Sonnet
By: Jillian Moran
What a joke
Keep checking to see if there any status of the claim I submitted over six weeks ago when you try and talk to some one they have the phones rigged to hang up just like trying to deal with federal government even trying to get any information was impossible
Insurer: Fetch Canada
By: Lance
FANTASTIC!
The customer service representative on the phone was amazing! She was very helpful and informative. She deserves a raise.
Insurer: Prudent Pet
By: Emmett
Great company
Great company. They have been a lifesaver by helping us save a lot of money. It is very simple to submit your reimbursement claim which they promptly process. I have not had any issues with Embrace. I have been a member for approximately 5 years. 👍👍👍👍👍
Insurer: Embrace
By: Joe Delao
Nice and knowledgeable.
Nice and knowledgeable.
Insurer: Pumpkin
By: Barbara Luperi
Positive experienceAndrew appeared very knowledgeable in…
Andrew appeared very knowledgeable in answering all my questions and spoke very good english
Insurer: Sonnet
By: Claudette Parent