218,948+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,948 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,948 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,848 reviews

4.9
Healthy Paws

11,161 reviews

4.9
Fetch

5,527 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,971 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

June 12, 2024

POOR customer service

My dogs have food allergies. Rather than medicating them, I chose to simply change food to a prescription derm food( which is supposed to be covered). They refuse to reimburse the expense saying it is OTC. It cannot be purchased without a prescription so it is not OTC! Metlife is not what they advertise. They are rude to customers. They refuse to allow speaking directly to a claims agent to understand their decision. It is definitely an insurance game. I cannot even pay for both dogs together- required separate receipts or won’t reimburse the expense- I guess no common sense or calculator to add the two together to get the lump sum. They are not customer or pet oriented. EXTREMELY disappointed in multiple difficulties with this company.

Insurer: MetLife

By: Theresa

Useful
Verified June 12, 2024

No coverage for my adopted dog

Our dog we adopted had no coverage, because they want "history" (but obviously we adopted him and don't have any "history" available) wish they told us this before wasting my money. But hopefully this helps you reading this.

Insurer: ASPCA

By: Mathias Roberts

Verified June 12, 2024

My 6 year old labradoodle Bodhi…

My 6 year old labradoodle Bodhi unfortunately was diagnosed with T cell lymphoma. We started chemo treatment immediately. Healthy paws has paid everything that is covered as per our agreement no questions asked. My experience with Healthy Paws has been outstanding. They reimburse QUICKLY. I have recommended and will continue to recommend Healthy Paws to anyone that is considering pet insurance. Honestly, I don't know what we would have done without them. I have peace of mind with Healthy Paws. That's priceless.

Insurer: Healthy Paws

By: Amara

Verified June 12, 2024

Need some information

I guess you didn't get my previous e-mail. I told you I had never gotten any correspondence or any confirmation I even had insurance. I don't know how to file a claim and I don't have any paperwork on it. I also told you if I don't hear from you by the end of the month I am canceling my insurance.

Insurer: ASPCA

By: Faye Simmons

June 12, 2024

First time we’ve purchased pet…

First time we’ve purchased pet insurance. We’ve used it a few times already for our puppy. Submitting a claim can’t get any easier and Fetch keeps you updated on the claim process. Very happy with Fetch!

Insurer: Fetch

By: Lisa Rouillard

June 12, 2024

Excellent prompt service

Excellent prompt service. All were professional, courteous and knowledgeable- patient and thorough. Many questions answered. Very impressed.

Insurer: AKC

By: wgrst

June 12, 2024

Terrible experience with this rip off…

Terrible experience with this rip off insurance. I was asked to submit last vet check up and submitted one performed by Vetco. Spot stated that was not valid, when Vetco has a good reputation. When my pet passed away instead of honoring the policy Spot decided to fool around while we were grieving. Save your money, I have more pets and will never choose Spot neither recommend it to anyone.

Insurer: Spot

By: Chris G.

Verified June 11, 2024

Best service.

Best service.

Insurer: Embrace

By: Gisele Nguyen

June 11, 2024

Been with Sonnet for 7 years

Been with Sonnet for 7 years. Did a couple of claims and i was so satisfied with the service. Best auto insurance so far.

Insurer: Sonnet

By: Aries Reese Valerie Rovillos

June 11, 2024

Fetch eased our minds in an incredibly stressful time AND economy - FETCH FOR LIFE

We adopted our fur baby, Ellie, Feb. 18th and by March she grew a lump on one of her breasts. Sure enough, it was cancer (fortunately it was benign)! We weren’t sure what we would get back from our pet insurance and let me tell you, Fetch took GREAT CARE of us and our baby girl. We are incredibly thankful for the money given back to help keep our baby healthy and happy with us for years to come. We may have only had her for 4 months, but we are incredibly attached and can’t live without her. Fetch, thank you for easing our minds in an incredibly stressful time and economy. I have recommended you to everyone I know; I believe my Dad will be switching over to you as well. Thank you. Thank you. Thank you, again. Sincerely, Marah B.

Insurer: Fetch

By: Marah Brammer

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