222,202+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 222,202 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

222,202 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,929 reviews

4.9
Healthy Paws

11,290 reviews

4.9
Fetch

5,763 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,208 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified August 21, 2024

Good prices, easy claims, no raise with claims

Good prices, didn't raise after many thousands of hospital vet bills. I pay an extra 30 per cat for coverage on wellness and preventative care, everything is covered nicely and done through a very easy process. Easy to place claims and the app's interface is nearly the same as the website, just mobile-friendly. It is really nice already knowing where to go. I have been with Manypets 2 years this month, its been a good experience, even in emergencies.

Insurer: ManyPets

By: Tara

August 21, 2024

Pets Best is best

Pets Best was awesome, Affordable and super easy to submit a claim! And anything not covered was easily explained. Sometimes you would have to wait for a claim to be processed but that’s my only complaint. When our dog passed they sent a sweet card and we’re very kind and helpful with cancelling. When we are ready for another dog, we will definitely be using them!

Insurer: Pets Best

By: Jocelyn Husava

August 21, 2024

Treated me with respect and gave me the…

Treated me with respect and gave me the information I needed

Insurer: Sonnet

By: Colleen Smith

Verified August 21, 2024

Easy, helpful and friendly to work with!

Easy, painless and quick claim process. Within 3 days of submitting my claim it was approved and within 2 days following that, I had payment! When I have had the need to phone in, the reps are always pleasant and helpful. Anyone sitting on the fence, ManyPets is the company you want to work with!

Insurer: ManyPets

By: Ken G

Verified August 21, 2024

Ease of use and response time

Ease of use and response time

Insurer: ManyPets

By: Charles P

August 21, 2024

Joshua was amazing at delivering…

Joshua was amazing at delivering information on which insurance was best for my pet and how I can maximize those benefits.

Insurer: Fetch

By: Aumarie M.

Verified August 21, 2024

Claims handled in timely fashion

Claims handled timely

Insurer: ManyPets

By: Toni Gordon

August 21, 2024

Fetch Pet Insurance growth opportunity

I have been a Fetch Pet Insurance client since 2020 (they were Pet Plan then). It is just recently when I obtained my 2nd fur baby that I actually started interacting with Fetch and have been very unhappy with their service. My experience with Fetch has been the following; 1. They do not offer multi-pet discount or a family plan. 2. Year over year increases in policy cost is very high. In 4 years my premium has doubled. 3. I have a claim submitted for over 2 weeks and no communication except, my claim is still under review. 4. They expect the pet owner to know that "soap notes" from the Vet is required for each claim. It is our responsibility to know we have to ask for these notes. No where do they state this in their website or claims portal or when you call to ask questions on how to submit a claim. 5. When I call the vet to ask for the medical notes, they Vet advises, the insurance company typically contacts them and asks for this information to be sent. 6. Fetch representative advised me they find it is a more efficient process for the pet owner to request this information and send it to them. Who is this more efficient for, the pet insurance company? Definitely not for the pet owner who submits a claim, waits over two weeks, calls for an update, is advised they require medical (soap) notes and once submitted will be reviewed and "expeditated". Bottom line communication and transparency is the key to good professional customer service and communication. Fetch does seem to be trying to provide a good experience, however they have a lot more work to do and to stop treating their clients time as it is expendable.

Insurer: Fetch

By: Carolyn

Verified August 21, 2024

Quick processing and payment of claims

Quick processing and payment of claims. I so wish the reimbursement rate was greater, but at least it is better than nothing. Overall very pleased

Insurer: Spot

By: Gregory Helton

August 21, 2024

Outstanding review of professional…

Outstanding review of professional services by certified doctors to provide the services needed for injured pets. Claims processed in a timely manner. Great communication with clients.

Insurer: Pets Best

By: Victoria Karol

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