224,903+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,903 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Ease of website-User friendly
Ease of website-User friendly. Payment on qualifying claims prompt and reasonable.
Insurer: Embrace
By: MBF of Spearfish, SD
Easy to submit claims online
Super easy to submit claims online. I got my reimbursement in less than a week directly into my checking account. Very happy that I chose spot for my dogs pet insurance!
Insurer: Spot
By: Holly Jones
quick reimbursement on first claim…
quick reimbursement on first claim submitted
Insurer: Spot
By: sandra groll
SPOT eases the stress of emergencies
Easy to submit claims and was reimbursed quickly and fairly with no hassle. Having SPOT helps ease the stress of the emergency.
Insurer: Spot
By: Linda
Unexpected 75% premium hike
Customer for over six years with no claims. Then without reason or notice, monthly premium went from $38 to $68. Cheaper now to put $60 to the side for potential vet bills and retain the cash if there is no claim. Paid them over $2500, C’est la vie!
Insurer: Embrace
By: Russ Clancy
In general… it’s better than nothing
In general, I like PetsBest. It is pretty easy to submit claims, even though it’s a little clunky and it’s hard to submit claims for more than one type of treatment without submitting the same invoices multiple times. Be aware of and always check the formulary— some very commonly used, well trusted meds with wide applications are absent from the formulary and you don’t want to be caught off guard thinking that your pet is covered only to find out that, no, this policy is not nearly as useful as some other, less expensive policies out there by carriers who aren’t trying to make sure they can dodge as many claims as possible. Coverage caps on any riders are pretty low, and again, LOTS of prescriptions just simply aren’t covered. Read the fine print. You don’t always get what you pay for, especially with PetsBest.
Insurer: Pets Best
By: Shelby Hall
Amazing policy quote within our budget…
Amazing policy quote within our budget and extremely friendly staff.
Insurer: Sonnet
By: Jasleen Kaur
Amy contacted me last week to discuss…
Amy contacted me last week to discuss plan options. She was very helpful, professional and friendly, and answered all my questions. This week, when I was using the online process to secure the insurance for Birdie, I had some questions as to the waiting period. I called the 800 number and they said someone would call me back. I relayed my tight time constraints at the time, and within fifteen minutes, Josh called me. He addressed my concerns right away, and put me at ease about the policy. I was able to complete the online info and received my policy. Josh was also friendly and professional.
Insurer: Fetch
By: MM
Easy access to account,quick response
Easy access to account,quick response, reasonable prices,and the caring and understanding staff.
Insurer: Embrace
By: Aven Burch