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Unfair denial of last claim
Our last claim for NoName for over $1600 was rejected by this company for no good reason. Allegedly there was no track record for his recent illness and treatment, but we have always cared for him properly (he was a stray nearly 5 years ago, blind and neglected) taking him to several vets. We had to take him to several owing to the pandemic, and a large portion of his last visit should have been reimburse-able. We are long time clients with multiple animals and feel very much let down. We have made 2 appeals with no satisfaction.
Insurer: ASPCA
By: Sandy
As a physician I do not recommend…
As a physician I do not recommend Trupanion! I have a dog born with a birth defect that is congenital with the breed. Adopted the dog and got insurance within a month. Took him for an evaluation, although he was having no issues the surgeon said better to repair now than later. Had the procedure and Trupanion will not cover calling it a pre existing condition! No sh*t he was born with it. The explanation given was that in his very first vet visit they notated he had a cleft. Very first visit for shots and he makes a note of what we already know in the chart and they refuse coverage.
Insurer: Trupanion
By: Troy
Get rid off headaches. Get Spot!
I had a huge bill from the vet for my cat. Thanks to Spot, I don’t need to worry how I am going to pay and nether to choose if my cat will get the treatment or not. Spot is very efficient, easy processing and fast. Went beyond my expectations. If you are looking for a pet insurance, don’t hesitate to get Spot!
Insurer: Spot
By: Mika Matsui
Our First Claims
These were our initial claims for 2 rescue kittens. Filing the claims online was easy. And the processing was complete in 2 days. The reimbursement amount was what we expected. We are impressed. Thanks.
Insurer: Spot
By: James Samples
Amazing fast response would highly…
Amazing fast response would highly recommend. My dog has cancer and they have been great with processing claims
Insurer: Spot
By: customer
The claim process is very easy and…
The claim process is very easy and response is timely
Insurer: Spot
By: Marty Tauber
Worth the money! Quick and easy
Quick to process my claim and refund me. I’ve been telling every dog owner I come across to get their pup Spot Pet Insurance. They’ve made dealing with pet health problems a little less stressful. Excellent service!
Insurer: Spot
By: Holly S.
Having insurance saved my pet's life
Having insurance saved my pet's life. This company is very committed. Customer service is spot on.
Insurer: Spot
By: Michael Ronda
So far, so good!
So far, I am really happy with my experience using Spot. Spot is quick to review & respond to claims. After having to take my cat into the Emergency Vet, I was so stressed about the bill but only had to pay 80% after I hit my deductible since Spot approved my claim. I’d recommend Spot to any pet owner.
Insurer: Spot
By: Alize Hartke
Easy submission, quick processing and payment
Used the app to fill out a few fields and submit his invoices. Filed 3 claims, all of which were processed and paid out within 2 days of submission. When your pet has surgery it’s a very stressful time. It’s been a huge relief to know that the financial side has been taken care of and it’s one less thing I have to worry about. I can now devote my full attention to my pets recovery.
Insurer: Spot
By: Joel Myers