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Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy, and Thank you!
I was not able to choose the correct breed for my dog through the DIY link so I called and Josh updated my doggies breed and to my surprise that made it significantly more affordable for me and my fur baby! Thanks Josh
Insurer: Fetch
By: Gigi
Took quite sometime to.process
Took quite sometime to process claim. Then the reimbursement didn't cover one of the diagnosis of hookworm as it was viewed as preexisting. Yes, there was a case of it in June when we rescued our dog but this new case is three months later. I am questioning the value of the premium paid versus value of coverage.
Insurer: Embrace
By: Albie
Reimbursement for claims
Claims process went smooth. I am very happy with Fetch.
Insurer: Fetch
By: Carolyn
Prompt reviews of our dog's history and…
Prompt reviews of our dog's history and visit to the vet for an obstruction. Coverage of costs was excellent.
Insurer: Embrace
By: Lyn
Happy customer happy pet
I was one who always thought pet insurance is a joke . I have changed my opinion after purchasing an Embrace policy. I could only wish my own health insurance worked this well.
Insurer: Embrace
By: Anthony Accardi
Amanda is a great listener
Amanda is a great listener, responsive, super helpful, and a customer service natural.
Insurer: Fetch
By: Jeanne Stiles
Crazy easy
Crazy easy to submit claims, fast processing and always so helpful on the phone!
Insurer: Embrace
By: Kim S
Pets Best is clearly the BEST!
They offer great variety of coverage at a very reasonable rate. It is easy to file a claim, and I am notified of the receipt, when it is being worked on, and the results. Very professional. I am so glad I am with Pets Best. I get bombarded with other vendors and I found the best.
Insurer: Pets Best
By: Jack Finkelstein
My doggie was having routine dental…
My doggie was having routine dental cleaning. During this procedure, vet called and recommended several teeth to be extracted. This was the 1st occurrence that the vet recommended extraction. We had other dental cleanings before this. Vet would call me back within minutes to provide me with extent of surgery and fees. While waiting for vet, I immediately called ASPCA insurance. The rep was extremely kind. She looked at our plan and said since it was the first time having procedure (extractions) that we have a $250 deductible and then our plan would pay 90% up to $3000.00. Submitted claim for $2300.00. When claim was processed it was for only $1000.00. Called and spoke to rep at ASPCA. ASPCA obtained something called SOAP notes from vet office. ASPCA determined that there was a note in 2018 , 6 years ago, that the doggie had a note of dental build up . tarter on teeth. We provide complete vet check up every 6 months with the same facility. When I called to verify why the difference in reimbursement amounts, 50% vs 90%, I was told the 90% would have only happened in 2018, even though it wasn't medically necessary or advised by vet. Now would only be eligible for one time reimbursement of $1000.00 under continuing care. Somehow this doesn't seem right. Would request further explanation for this reasoning of denial of 90% of fees.
Insurer: ASPCA
By: Denise
Very good website. Easy to fill online
Good price and qualité service.
Insurer: Sonnet
By: Jean Brault