222,291+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,291 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Inconsistent handling of claims
The first 2 claims were handled quickly and efficiently. I have had problems with another 2 claims, however. While the staff is pleasant, nothing happens. They either need more information or didn’t receive what was submitted. The vet sent the information twice. Not good enough. They wanted information since the puppy’s birth. Fortunately, I did have some pedigree information and medical care information. Still haven’t received reimbursement after 2 months. No consistency. They say claims usually take up to 30 days. Stock up on your patience.
Insurer: Embrace
By: Carolyn Goodwin
Prompt service of my pet insurance…
Prompt service of my pet insurance claims.
Insurer: Embrace
By: Dan Rahn
Great customer service as always and…
Great customer service as always and insurance is affordable
Insurer: Sonnet
By: Madie L.
Answered questions super clearly
Answered questions super clearly, had tons of useful information, very friendly and personable. Really felt like she cared about my cats!
Insurer: Fetch Canada
By: William Updegraff
Ilusory coverage. Non responsive to inquiries
Ilusory coverage. Non-responsive to inquiries. Onerous requirements for establishing lack of pre existing conditions. Catch 22 exclusions.
Insurer: Embrace
By: Dennis LaRochelle
Friendly and helpful staff.
Had a couple minor issues that were quickly resolved!!
Insurer: Sonnet
By: scott archibald
Easy website and Claims process
Easy website and Claims process
Insurer: Embrace
By: Kitrena Warren
Great service but to be honest
To be honest, I was a little upset because I can’t retrieve the same price I used to pay for my auto insurance, but I understand because it’s also my fault, I just had to stop my insurance for a while for some reason and also I’m a student. But their service is great, no question about that. Thank you, however I’m still upset. Just kidding😁
Insurer: Sonnet
By: Helena Hubilla
Ease of filing wellness claims online…
Ease of filing wellness claims online and prompt review of all claims. Great Service!!
Insurer: Embrace
By: Terrance Owens
Do not use Healthy Paws
They continuously increase your premium. They do not work to communicate with your vet for any claim. I’m convinced they troll all of the review sites and get their bad reviews taken down. Look at Reddit if you want honest opinions from previous customers.
Insurer: Healthy Paws
By: Kaylee Nelson