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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I love love this company
I love love this company. However, when I called, wasn’t given a time when my claim would be paid via direct deposit. So need to call again. Usually claims are done quickly for this bi annual procedure but I had to fully pay vet. And credit card bill was due. So paid that. Not sure when I will be reimbursed. Little communication regarding this issue.
Insurer: Trupanion
By: Jennifer
Thank you
I appreciate the ease and the way you canceled the policy without me having to ask after losing my boy.
Insurer: Trupanion
By: Kadie
quick response on claims.
quick response on claims.
Insurer: MetLife
By: customer
Expensive but worth it!!
Very expensive but worth it when you finally hit your deductible. I like the vet direct pay!!! Makes it so easy to work with my budget! Quick claim turn around time!!!
Insurer: Trupanion
By: Amy K
Mostly OK
Most everything was fine except that it wasn't clear what my new TOTAL would be when I added the second pet. It would have been much better if it was clear how much each pet costs to insure. The only other thing I'd like to see would be a side by side of things like separate coverage pools versus combined coverage pools and their rates.
Insurer: MetLife
By: Bradley Chisholm
So supportive to me facing my SuzyQ’s…
So supportive to me facing my SuzyQ’s surgery. I really appreciated being able to talk about copays with someone who understood. Thank goodness for Trupanion
Insurer: Trupanion
By: Dianna
Easy Website
This is an extremely easy website to use! I can access what I need quickly and easily.
Insurer: Healthy Paws
By: janet munson
website is easy to use
easy to use website
Insurer: MetLife
By: Lindsey nash
Streamlined process
Streamlined process
Insurer: MetLife
By: Stacey Freeman