221,891+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Overpriced, Opaque, and Hard to Reach — Save Your Money
I paid over $2,000 out of pocket for my cat Wasabi's dental procedure. When I submitted the claim, I included a detailed explanation supported by my veterinarian's own assessment. The denial I received back didn't engage with a single point I raised — it was a generic, templated response that showed no evidence anyone had actually read my submission. Getting any kind of follow-up has been a nightmare. Online chat and email go nowhere — responses are slow, vague, or simply don't come. I haven't even bothered calling because I already know what that experience looks like. To make matters worse, this policy is riddled with internal fine print that you simply won't catch unless you read every line with a magnifying glass. I previously had coverage through Nationwide, and they covered things without all this bureaucratic runaround. Pets Best is significantly more expensive — and delivers significantly less. Expensive premiums. Hidden limitations. Templated denials. No real customer service. I am furious, and I want other pet owners to know what they're signing up for before they commit to this policy. I am currently in the appeals process. I will update this review with the outcome.
Took 5 attempts first my payment to be…
Took 5 attempts first my payment to be accepted...that was frustrating.
Insurer: MetLife
By: Tangie Hyatt
The quote and writing of the policies…
The quote and writing of the policies were quick and easy process.
Insurer: Nationwide
By: Rebecca Hott
This is an excellent insurance company…
This is an excellent insurance company who has yet to say no to anything I have submitted. They have been incredibly helpful when I call to make sure things are covered that I want to do for my dog. Customer service is great
Insurer: Figo
By: customer
Very friendly and knowledgeable.
Very friendly and knowledgeable.
Insurer: Nationwide
By: Erica Davis
One of the best pet insurance
One of the best pet insurance. It's very easy to file a claim and the payment does not take long. Thank you
Insurer: Spot Canada
By: customer
First time submitting
This is my first time submitting a claim for my Lexi and am pleasantly pleased with the outcome. It is truly worth it to keep you companion healthy.
Insurer: Fetch
By: Ruby
Ease of enrollment.
Ease of enrollment.
Insurer: Nationwide
By: Jackie Howell