208,464+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,464 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,464 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

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Pets Best

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Category with most reviews

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Verified March 12, 2026

Always there to ease my decision making

I was uneasy about my dogs medicine and one call, I made a simple decision

Insurer: MetLife

By: Sharon

March 12, 2026

It is terrible to try to speak to a rep…

It is terrible to try to speak to a rep when you want to ask a question that isn't covered on your site. The chat is never open and then when you call you are given a 20-to-30-minute wait time...On the good side is they do pay fairly, they don't try to cut corners to save money. And you do get reimbursed the amounts due to you. Also pay out is pretty prompt.

Insurer: Pets Best

By: Michael John Maciejack

Verified March 12, 2026

Terrible customer service

one bad experience after another, it's not the company, it is the customer service personal the first one never explained the changed benefits and was quick to cancel my policy in Jan2026. yesterday i called in again to reinstate the policy after researching from work colleagues information i hadn't received form the customer service rep i spoke to on Jan, and i had the displeasure of speaking with Art - # 6229 who was rude and unhelpful. requested a call back from a supervisor but nothing yet. your people are terrible!!

Insurer: Nationwide

By: Aruni Samarasinghe

March 12, 2026

megan was very professional and…

megan was very professional and answered all my questions. Great customer service

Insurer: Fetch

By: sandra

Verified March 12, 2026

Good except not being able to enrooll…

Good except not being able to enrooll one dog

Insurer: MetLife

By: SHARON HERSH

Verified March 12, 2026

quick response

quick response

Insurer: MetLife

By: customer

Verified March 12, 2026

Quick to review and pay bill.

Quick to review and pay bill.

Insurer: MetLife

By: Linda McCarty

Verified March 12, 2026

Company very timely with responses

Company very timely with responses

Insurer: Prudent Pet

By: Margaretmconnellygmail.com

Verified March 12, 2026

Very disappointed in metlife insurance…

Very disappointed in metlife insurance and pricing, i called before the renewal see I could up $1,000 and they stated if you up it to toal $3,000 it will be capped at $2,000 and whatever you submit only be payout $2,000 anything exceed for eye you have to payout of pocket im absurb and piss what of company does that and deductible has to be meet differnt each one. Before quoted me 3 dog and $10,000 and deductible $250.00 didn't mention cap or anything

Insurer: MetLife

By: Jennifer Ta

Verified March 12, 2026

Great insurance app

Processed the claims pretty fast and once they were approved got my refund within 2 days. Everything’s done in the app, very easy.

Insurer: Fetch

By: Anastasia

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