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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Non-existent zip code fix
Nadine was able to fix our zip code in the system to allow us to get our pet the insurance she needs. She was patient, kind, and helped me understand the various options for insurance, as well as what coverage would kick in at what point in time in the waiting period. She was awesome.
Insurer: Fetch
By: KCJ
Easy to navigate and fair pricing and…
Easy to navigate and fair pricing and detailed information
Insurer: MetLife
By: Ronald Santo
Premium too high
When I first signed up the premium was manageable. In the two years that I’ve had it. They’ve raised it twice and now it is too much for me to pay.
Insurer: Trupanion
By: Virginia
DO NOT BUY PET INSURANCE
DO NOT BUY this insurance. Our dog tore her Cranial cruciate (ACL) running through our yard and was deemed as a degenerative disease after they told me to have the surgery done ($6,800). Reimbursement was denied in full. They are a terrible company to work with. My appeals were completely ignored. They could not tell me if the reviewer who denied the claim was a certified veterinarian. All communication was dropped when I told them I was filing a complaint with the Insurance Commissioner. The lawyer called me and offered to cash settle 3 days prior to the hearing. I refused to settle so that I could write this review.
Insurer: ASPCA
By: Josh
I recently sent in claims for my dog…
I recently sent in claims for my dog that has liver issues and to my surprise within 24 hours, I had the money in my checking account from my policy. That was amazing.
Insurer: Trupanion
By: Lauren
Very easy and informative enrollment
Very easy and informative enrollment
Insurer: MetLife
By: Sandra
love it way cheaper
love it good to know my pet cover
Insurer: MetLife
By: Brandon Hutson
Fast turn around times for claim…
Fast turn around times for claim reimbursement
Insurer: MetLife
By: customer
Great Customer Agent Karley!
Let me start out by saying talking to a real life, understandable Customer Service representative is a big plus with me. Karley Goulash is professional, personable, and thorough in helping me register my new dog Freedom. Karley helped me understand each of the plans that I have chosen for my pets care and how I would facilitate a claim with fetch should I need it. Very, very satisfied I’d keep Karley on the payroll anytime.
Insurer: Fetch
By: Tom H Bock