224,745+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,745 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I find it very easy to make a claim and…
I find it very easy to make a claim and the response time is really good ...
Insurer: Spot
By: KB
Have to upload treatment separately to the invoice
Easy process but only the invoice is asked for. My invoices don't contain the diagnosis, so I have learned to upload the notes separately. It would be nice to complete the process all at once.
Insurer: Embrace
By: Charlie's Mum.
Input Key Entry Problems
It was very difficult to enter the name of the health provider... The box did not list any providers , gave you an HTML message and would not let you enter a name. It took many tries to finally do it since it would not let you proceed without it.
Insurer: Embrace
By: Angel Maisonet
Great experience all around and…
The rep was very knowledgeable and worked with me on pricing. I got the feeling she was an animal lover too so she was personally vested in my experience. Great company. Better rates than anyone else.
Insurer: Embrace
By: Maureen Cronin
They overcharged me me two months in a…
They overcharged me me two months in a row. I had to continuously call and I was not compensated for the inconvenience. The rates also go up even if you don’t use the policy. I did not say I wasn’t refunded. However, I said I was not compensated after being on hold for almost a hour. The manager did nothing to ensure they appreciate customer service. This was a billing error on the companies behalf. What was given to me for the time that I wasted out of my day to correct service that I pay my hard earned money to? Yall have policies and deductibles that will always be followed when it’s time to use what we pay into for months. I deserve to be compensated for the inconvenience caused because of negligence. It was not my fault I was overcharged.
Insurer: Embrace
By: Dajah Benton
Slow reimbursed. Very slow review
I submitted a claim on 10/21 and here it is, 11/3, and it’s still in review. Nothing big. Just a wellness exam, shots, etc. the doctor gave me cream for my dogs skin irritation. Nothing else. It takes a long time to get reimbursed.
Insurer: Embrace
By: Phyllis Tozzi
Why did I wait so long?!
I've always had dogs (and cats!) and I've never had pet insurance. Big mistake: pet insurance is REALLY helpful, and I couldn't be happier with Embrace.
Insurer: Embrace
By: Richard
We’ve had Embrace for years
We’ve had Embrace for years, Embrace is the best. Always great service and fast refunds.
Insurer: Embrace
By: Danielle Haussmann
Easy to use the website -
Easy to use the website -
Insurer: Embrace
By: Sandrine Schultz