224,745+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,745 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Total Scam
Sent in a Claim with all the SOAP NOTES and Receipts from Vet and they Claim everything was Blurry and they could not read Charges or Dates of Service. So I Wrote down the Dates and Charges showing a Breakdown of everything and they Claim once you file a Claim and if they do not receive the correct paperwork in a Timely Manner the Claim will be Denied. As I said All SOAP NOTES AND RECEIPTS WERE sent as well as a Handwritten Breakdown of all SERVICES RENDERED for my puppy and I Kept getting a Response that Everything was Blurry. Total Scam.And after this First Experience I Canceled their Service.
Insurer: Healthy Paws
By: Matthew
Don’t swap
I just swapped to this company from pets best. After explaining that an appointment for a dog was a follow up with no symptoms…they’re still not wanting to cover a claim. So now things that would’ve been covered for my dogs (allergies, etc…) are no longer covered. Don’t swap…customer service won’t call you back if you leave a voicemail. Not the company that is worried about your fur babies
Insurer: Embrace
By: Brittany Laurent
Excellent services and take care about…
Excellent services and take care about your pet
Insurer: Embrace
By: Katerine Salhuana
I have been with Embrace since 2019 for…
I have been with Embrace since 2019 for a dog I rescued. Not knowing history can be a little hard not to know. I never used it until last month for the 1st time. What was so awesome about it, it was so easy! Not only that but my refund was within days!! Now that’s customer service. Can’t say enough for the first time but it was so easy no hassle. Thank you Embrace 5 ⭐️⭐️⭐️⭐️⭐️ ‘S Julie Meszaros
Insurer: Embrace
By: Julie Meszaros
you CANNOT cancel auto renewal!
maybe it is a good insurance. I purchased it but had to cancel because they DO NOT have the option to opt out of auto renewal. Contacted them about it, both by phone and email: nope; just bla bla bla that they send a notification prior to auto renewal and I will have an option to cancel… So if you just want to buy it for a year and not bother remembering details - YOU CANNOT.
Insurer: Embrace
By: Lilia S
Horrible Company
Typical insurance company. Will always be happy to take your premiums but when you need help they'll find any excuse in the book to deny your claim. Then they'll raise your renewal remiums so much in order to cover any future claims. Very unhappy with the coverage for my two pups thus far and won't be renewing when they pull this crap. Especially after paying $1200 1st year and then getting a renewal notice for over $2200 the 2nd year. Even their agent admitted he's never seen any increase that high year over year! Crooks!
Insurer: Embrace
By: RC RC
Eric was very thorough on explaining…
Eric was very thorough on explaining everything to me and if I didn’t quite understand he went over it again. He was very pleasant to talk to. Told me if I had any more questions to give me a call. He even gave me his phone number.
Insurer: Embrace
By: customerMary Laufer
This review is purely for sonnet driving app
I don't understand how this app is developed so poorly, it is designed to give users lesser score EVERYTIME. Every trip you take, it will find some or the other faults. If you have to take highway, apps says you are driving at higher speed, obviously I drive at higher speed on highway. I drove at nearby Walmart at low speed, app gave me 75 score, noting time of the day I chose. Then next trip, it gave me lesser score coz the route I chose. Regardless of what I do, app chose a reason to give me less score. Funny thing is app tracked me while I went out for a walk and gave me a score .. lol.. it also scored for a walk in did inside my condo. Pathetic app.
Insurer: Sonnet
By: Madhav Kolanupaka
Prompt payment
Prompt payment, easy to submit claim, I saved a lot on my well visit.
Insurer: Fetch
By: Coreen Morris
Easy claim submission process
Easy claim submission process. Good initial response time. Adequate response to concerns regarding initial denial of claim.
Insurer: Embrace
By: Susan Levine