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So easy to use once you get the hang of…
So easy to use once you get the hang of it
Insurer: MetLife
By: customer
Very easy to use app and many options…
Very easy to use app and many options for payment.
Insurer: MetLife
By: Marc A
A recent claim has been very…
A recent claim has been very frustrating. SOAP notes were requested for a recent visit - understandable even though I'd never had to provide them before, so it was a hassle to track them down. However, SOAP notes from a previous claim which had already been completed we're also requested and REQUIRED for this new claim. If you know you'll need them potentially in the future why wouldn't you request them when the claim is submitted? Providing people only 9 days to locate those and upload them is very challenging. This has been frustrating to say the least and does not give me confidence that you have me or my pets best interests in mind and you'd rather save money than provide coverage that I've paid for.
Insurer: MetLife
By: Casey
Clinton was very professional
Clinton was very professional, nice and explained the plan very clearly. He was able to answer all of my questions and concerns. Very knowledgeable.
Insurer: Nationwide
By: Sharon Milonas
I was told by my vet that immunizations…
I was told by my vet that immunizations were not covered, that spay/neuter/teeth cleaning would be over $2000
Insurer: MetLife
By: Dawn PetersenRios
Every claim I submit is denied
Every claim I submit is denied. No reason to have pet insurance with MetLife. Going elsewhere.
Insurer: MetLife
By: Brian Kelly
Quick and easy claims process
Quick and easy claims process
Insurer: MetLife
By: customer
Submitting a claim…
The entire process of initiating a claim until payout was extremely easy and quicker than I thought it would be. I am very pleased with my experience with MetLife Pet and would certainly recommend them to others. You always hope not to use the insurance and it is extremely comforting to know then when it is needed they don't nickel and dime you or refuse coverage.
Insurer: MetLife
By: Prefer not to
Timely reimbursements and affordable…
Timely reimbursements and affordable cost.
Insurer: MetLife
By: Pamela Daniluk
So far everyone i have spoken with has…
So far everyone i have spoken with has been incredibly professional and kind
Insurer: Prudent Pet
By: Jason Burns