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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Awesome
Awesome Site was easy to use & the insurance company is great.
Insurer: MetLife
By: Sherrie Lindsey
Excellent customer service
Excellent customer service. Pre-estimates were returned in less than 30 minutes. Claims paid in about a couple days. It was quick and easy to get a live person to answer my questions. Representatives were caring, professional, and knowledgable. Highly recommend Pumpkin Pet Insurance.
Insurer: Pumpkin
By: Tracy Miller
It was simple
It was simple . No hidden anything just straight forward.
Insurer: Nationwide
By: customer
Good experience…
It was very easy to compare different options in real time dollars.
Insurer: MetLife
By: Andrew Lutter
Easy to file claims and quick payouts
Easy to file claims and quick payouts. What more could you want from your pet insurance company? Pumpkin is responsive when I have questions and give me peace of mind with having to instead 4 cats. I've already had to file 3 claims in the last year and the process was a breeze.
Insurer: Pumpkin
By: Sharon Tuccitto
Great experience!
My claim was processed in no more than 2 days, it was easy and I didn’t have to worry about reaching out for an update. It was a great experience knowing everything was taken care of and my money was in my account in a couple of days.
Insurer: Pumpkin
By: Maria Rivera
Claim Paid
When I got accident and illness insurance on my new puppy, I didn’t expect to have to use it so soon. She has had 2 hospitalizations for gastrointestinal problems with the last one requiring surgery. In both cases, no cause for the blockage was found. Pets Best paid exactly what I expected on both claims with no hassle. Muffin is on prescription dog food now so hopefully she won’t have any more digestive issues.
Doesn't actually cover anything.
I picked the more expensive policy that seemed to cover more for my cat, I thought it said it included pre existing conditions were included. She has been to a lot of vets to figure out what was wrong, and they just denied to pay anything.
Easy to understand
Easy to understand, good prices
Insurer: MetLife
By: Brad Ross
Great Customer Service
I reached out to them to figure out what additional information was needed for a claim. The representative stayed on the phone with me while she checked it out and called others. Within 24 hours I received a detailed note explaining the process and my policy. They did a great job.
Insurer: Embrace
By: William H