224,958+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,958 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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First time to send in a claim and…
First time to send in a claim and refund was deposited within a few days . Great experience Thank you
Insurer: Spot
By: Anja Rose
Great service
Clear, responsive and helpful. Great service
Insurer: Sonnet
By: Bob from Ottawa
Claims process is too slow
Claims process is smooth. Claims processing and payment is too slow. Waiting for 3+ weeks for a claim to be processed and payment for claim is unacceptable. I front the payment for the vet bill via credit card and racking up unnecessary interest payments for slow payment of claim 😕
Insurer: Pets Best
By: Bryant Chan
Embrace has been the best pet insurance…
Embrace has been the best pet insurance company for my cat. Their representatives are always patient and attentive. They work well with my cat’s veterinarians and collect requested documents thoroughly. My only complaint would be that the Embrace website and app have a habit of not working or showing the same information. Should your claims ever get duplicated or removed, it’s always best to communicate back to Embrace by phone. Once you are able to speak or email directly with one person, the claim process is much smoother.
Insurer: Embrace
By: Susana Delgado
Embrace was easy to work with and…
Embrace was easy to work with and always had great customer service
Insurer: Embrace
By: customer
Easy to submit claims
Easy to submit claims. Turn around time on payments is rapid. I wish I had all my pets on Embrace
Insurer: Embrace
By: Linda
This is a blessing!!! Everyone with pets needs this.
I’ve had pet insurance with pets best for over a year and you never hope you have to use it but that it will be easy and effective if you do. Well my pittie needed surgery on her ear and the total cost of treatment was over 2k. I submitted the claim and receipts to pets best and in about a week I was told my claim is being paid and I got most of my money back minus my deductible. I’m so happy we have this to make sure we don’t worry if we can afford our babies treatments.
Insurer: Pets Best
By: Michael B
DO NOT GET THIS INSURANCE BAIT AND SWITCH!
I obtained this insurance for my puppy who was a few months old. The dog does not have any medical conditions or issues. At the time of renewal, the policy went up by close to 40% despite the dog being one year old, having no conditions. In my opinion, this is is a bait and switch with low prices in the beginning to get you to enroll.
Insurer: Embrace
By: Falcon
Thank you Embrace
The staff are amazing and very professional. This is the first time for me to carry insurance on my pet. It is wonderful to have that peace of mind. Thank you Embrace
Insurer: Embrace
By: Nikki Hampton