222,444+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,444 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great at processing claims.
Great at processing claims.
Insurer: Spot
By: Mike Idom
The wait times on hold to speak to…
The wait times on hold to speak to someone are a little ridiculous, a suggestion would be a person to be able to be called back, waited 30 min, got someone they got disconnected on their end, waited another 30 min on hold, then I gave up!! This needs to be fixed
Insurer: Pets Best
By: greg krattinger
Good overall coverage
I love how much coverage is provided and how much you can customize. I do wish there was a 25,000 cap of insurance because the option of 10k or unlimited are far ends of the spectrum. 25k would provide a good middle for those who do want a cap instead of unlimited. I also don't love the turnaround speed from claim to payout. There are a few competitors who have a faster turn around.
Insurer: Spot
By: Alyssa D
Amanda is a true professional
Amanda is a true professional, her customer relations skills and knowledge of Fetch policies is outstanding. I will keep her email for any future detail information I may need.
Insurer: Fetch
By: Christina McQuillan
Great job
It was enjoyable and productive customer service and the whole conversation
Insurer: Sonnet
By: Robert Vukoja
Honestly I almost cancelled…
Honestly I almost cancelled my insurance because my cats are older and seemed to be healthy BUT I am very thankful that I didn’t because one of my cats got sick and after almost 2 weeks and 3 different vets she is better and doing fine they still don’t know why but thank goodness for my coverage they paid within 2 weeks can’t say Thank you enough!!
Insurer: Embrace
By: NF
Quick payouts
Quick payouts , friendly and efficient customer service. I researched several insurance companies and chose Spot because of the competitive pricing and coverage.
Insurer: Spot Canada
By: NOELLE MORI
Quick and efficient when submitting a…
Quick and efficient when submitting a claim. Very helpful and helped me through our claims when we called customer service.
Insurer: Spot Canada
By: Van Tran
So far so good ....I have 2 young cats…
So far so good ....I have 2 young cats and one of them has bad gums unfortunately - dental work no matter your species seems to be expensive - Embrace has been there every step..... with good reimbursements.Thanks Embrace...Mary C
Insurer: Embrace
By: mary church
service team went above and beyond-very…
service team went above and beyond-very accommodating.
Insurer: Sonnet
By: G\lOrd wAsin