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Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The insurance works exactly like it is…
The insurance works exactly like it is described in the policy. I have been pleased with the promptness of their response.
Insurer: Spot
By: Katie Glisson
User friendly claim process
Spot makes it so easy to file a claim. The claim review and reimbursement timeline is only a few days. I can’t imagine not having Spot insurance for my guy. It provides so much peace of mind.
Insurer: Spot
By: Consumer
Our puppy ate a part of a deceased rodent
I woke up in the middle of the night with my pup thowing up. Upon inspection it was clear she had eaten some kind of rodent (a baby bunny, or rat). Unfortunately, our kitties will sometime kill creatures and leave them behind bushes. Our puppy is normally very vivacious but the next morning she had diarrhea, was difficult to arouse and extremely listless. Would not eat or drink water. I was worried that she could have secondary poisoning or bones in her system. I called our vet and decided to take her into URGENT care. The vet checked vitals, did blood work, x-ray and determined she would be ok, gave her some med prescribed meds for inflammation and her tummy. I submitted the claim; a little worried that insurance would not pay as I did not call Embrace ahead to get advice but they paid a good portion of the entire bill and follow up. I was very happy with the outcome. Great communication and expedient reimbursement for the claim.
Insurer: Embrace
By: -EQ-
Wellness insurance not worth the cost.
Wellness insurance not worth the cost.
Insurer: Pets Best
By: linda Joffe
Embrace as always does a great job…
Embrace as always does a great job communicating with us on our claims and always follows up.!
Insurer: Embrace
By: Salvatore Midili
Veterinarian referral of the company
Embrace responded and provided my refund quickly. I provided detailed information on my claim which helped me expedite my claim. This company is professional, polite and more than willing to assist me. My veterinarian has her own animals covered with Embrace and recommended I do the same.
Insurer: Embrace
By: Joyce Nakanishi
Great Agents
The agent was very thorough and gave me options to consider.
Insurer: Embrace
By: Christine Guerra
I think im getting screwed
I think im getting screwed. Im nervous. Everything is getting rejected. I was promised one thing and getting zero returned. Im thinking i might have to cancel and give Chewy insurance my business
Insurer: Embrace
By: Simba
44% YOY premium increase
The fact they think they can justify raising my premium 44% YOY is unheard of. They want us to be ok with how spending 4k a year for a max return of $2500 is worth it. This is hands down the worst pet insurance company I've dealt with and the fact your they more than double your premium as your peta gets older, the time when they need it the most, shows you where their real priorities are.
Insurer: ASPCA
By: chris siconolfi