224,945+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,945 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
224,945 total
What are you looking for?
Most selected providers in "July, 2026"
This chart shows the distribution of the most selected pet insurance providers in July, 2026.
Providers with highest rating
20,008 reviews
11,406 reviews
5,987 reviews
55,033 reviews
15,430 reviews
Category with most reviews
This chart shows the distribution of review categories.
Great company!
This company is amazing! Everything handled quickly and professionally! I’m a happy long time customer.
1st year with Pets Best
Our first year having this insurance on our new Labrador puppy has been good. Claims are now processed more quickly than they were when we first got the policy, instead of 4 weeks, our last claims were about 24 hours. Just got our renewal and the change in premium was no big deal compared to our other dog on an insurance. That insurance has risen every single renewal. My only complaint is the Best Wellness Plan that covers vaccinations, spay/neuter etc. i misunderstood the amount they cover as “per” vax not commutative. Thought it would be a good investment for all the puppy vax they get the first year. Well, it tops out at only $50 total, not $50 per vax., I dropped this coverage at renewal. Otherwise happy with the policy.
Insurer: Pets Best
By: Cheryl
Quick easy and customer service is the…
Quick easy and customer service is the best
Insurer: Spot
By: Janette Lopez
Late claim submission
The fact that I was able to submit claims after two years is incredible. This insurance has been so good to me and I haven’t ever had any issues.
Insurer: Pets Best
By: Kristen
Simple claims process
"I have had Pets Best insurance on two pets. This was the first time I have had to file a claim. I appreciated the ease of the online claims process and the multiple emails with the claim status. Having this coverage allowed me to do what was needed to save my fur babies life. I am very satisfied with the coverage and service I received from Pets Best.
Company is a scam
Company is a scam. Costs $200 a month for 4 cats. They will pick out the majority of the vet bills and refuse to pay for them. It’s cheaper to put 200 aside every month and use that for vet bills.
Insurer: Embrace
By: Keegan
Best in the business
Best in the business. Quick, easy, reliable, dependable, fairly priced. All 3 of our dogs are protected with Embrace. Thank you.
Insurer: Embrace
By: Russ Mulholland
they are quick to payout!
they are quick to payout!
Insurer: Embrace
By: alison golde
80% RATE INCREASE AFTER CLAIM
Rates increase at approximately 30% per year and can be more if you have any type of claim. If you ask why, they give a pre-written response regarding rates being reviewed annualy in your area etc...but it's ridiculous. I will never use this company again after our current pets. Last year after a nearly $9000 splenectomy for non cancerous mass, our rate went from $164 per month to $294 per month...a 79% increase!!!! They told me the same thing they did the year before, that they reviewed rates in my area and that's the price. SURE. I'm supposed to believe that it had nothing to do with the fact that I made a $9000 claim. 2020 - $86/mo 2021 - $121/mo (40% increase) - had a surgery prior year 2022 - $145/mo (20% increase) - no major claim prior year 2023 - $164/mo (13% increase) - no major claim prior year 2024 - GET READY..... $294/mo (79% increase) - MAJOR claim for life saving surgery around $9000 That's a 241% increase over the last 5 years. 48% average annually. Appalling. I'm seeing a very clear pattern. Make a claim, MAJOR rate increase. None or very small claims, average increase around 30% per year, Sometimes less. They have NEVER reduced rates, EVER. ONLY INCREASE year after year and exponentially. I am shocked that USAA teams up with this shady company. Worst of all, we can't switch because the current covered conditions would no longer be covered with a new company so we are stuck with them. Make sure you file EVERY claim and MAKE THEM PAY. The only good thing I will say about this company is they do actually pay - so they get 1 star. But at almost $300/mo, that's $3600/year, it might just be better to start a high yield savings account and hope for the best. Wheres the insurance commsion? I don't think pet insurance is regulated or at least not regulated in any responsible way. Crooks.
Insurer: Embrace
By: Joseph Nosal
Amazing service
My wife and I have been really impressed with how fast and responsive these people are. It makes the situation better knowing you won't have to fight to get help.
Insurer: Embrace
By: Paul Mclemore