YOU WILL NEVER GET YOUR MONEY BACK
Months of waiting for the check to arrive! Terrible customer service. They keep laying and saying I should expect the check next week and it’s been months now. Honestly never had a worse experience.
- INSURER:
Pumpkin
- POSTED: 02/01/2023
- BY: Asiah
- BREED: Domestic Short Hair
- AGE OF PET: 0 - 3
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Ridiculously Expensive
Trupanion raised my monthly rate from $136.67 a month to $163.62 a month within a year even though I had no claims. I was about to insure my second new dog however I will not go with Trupanion again. If you extrapolate the costs over the lifetime of my 2 pets for say 14 years it adds up to $54.976.32 in total. Trupanion has the audacity to send you a "friendly" letter to gouge you for more money playing to your emotions about your pets. They are not in business for their customers. only for their shareholders. I don't trust Trupanion at all. I will report this to the veterinarians that I know in my community.
- INSURER:
Trupanion Canada
- POSTED: 02/01/2023
- BY: Terry
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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Dissapointing, waste of money.
We paid for insurance when my dog was 3, now years later we need the support to care for my dog, we were denied and when I spoke to customer service on the phone to ask why we were denied the man did not even understand the policy and jumbled around to try and come up with an answer. It was baffling and the only solution was to file a claim that would take 90+ days to process. What a waste of thousands of dollars.
- INSURER:
Pets Best
- POSTED: 02/01/2023
- BY: Stacey
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 7 - 10
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Good Insurance
This insurance company is okay. My dog came with this insurance and so I kept it. Getting claims reimbursed has not been as easy as another insurance company that I had with our other dog. MetLife always asks for the Soap notes. Not sure I spelled that correctly. Our other insurance company never did. I believe as long as you have the itemized list and proof of payment, that should be enough. Our dog had a big claim this year for breaking both bones in his front leg. Was very happy with the reimbursement amount.
- INSURER:
MetLife
- POSTED: 02/01/2023
- BY: Kristin
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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Highly Recommend Healthy Paws
I was very excited to finally have a dog of my own when I brought home Hercules in January of 2022. There were so many great joys that I was not prepared for, and it’s been one of the best decisions of my life. Given how important Herc is to me, I quickly realized how important it would be to have pet insurance ready to go to ensure that I would be able to always provide him with the best care possible while managing as much of the worry that can be associated with that. Healthy Paws was recommended by a friend and quickly proved to be a top option amongst other policies that I compared it to. Submitting a claim is a very simple process once you have a copy of your pet’s medical record and invoice, and their app and website make it as simple as just a few clicks. So far the Healthy Paws team has been very quick to review and provide feedback on my claims, and I’ve been so relieved to see the things that have been covered. Their team is very thoughtful and always checking in to make sure Herc is ok and answer any of my questions. I am a very happy customer and highly recommend them to any pet owner.
- INSURER:
Healthy Paws
- POSTED: 02/01/2023
- BY: Michael
- BREED: Bernese Mountain Dog
- AGE OF PET: 0 - 3
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Best pet insurance!!
I could not be happier with this insurance! I have 4 furbabies, and have never had a problem filing a claim or receiving reimbursement. I had 'Fetch' insurance before this and had such a hard time filing a claim and NEVER received any reimbursements. I have regular insurance and wellness for all 4 of my kids, and it's less expensive than just the regular insurance from Fetch. I HIGHLY recommend Many Pets! They are a wonderful insurance company and have amazing customer service too!
- INSURER:
ManyPets
- POSTED: 02/01/2023
- BY: Donna
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 4 - 6
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Scott was pleasant knowledgeable and promptly addressed my problems with follow-up email confirmation.
Scott was pleasant, knowledgeable, and promptly addressed my problems, with follow-up email confirmation. I can't ask for more than that
- INSURER:
Trupanion
- POSTED: 02/01/2023
- BY: Richard
- BREED:
- AGE OF PET: 0 - 3
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Great service!
I have nothing negative to say yet
- INSURER:
Trupanion Canada
- POSTED: 02/01/2023
- BY: Sandi
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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I have nothing negative to say yet
I just enrol for my dog and I like the service and explain of Yasmine
- INSURER:
Trupanion Canada
- POSTED: 02/01/2023
- BY: Jayanthi
- BREED: Pomapoo
- AGE OF PET: 0 - 3
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