219,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very satisfied
Embrace was the first company AND time we ever purchased pet insurance through all the years of owning pets. SO FAR I have not had any issues with Embrace and their customer service is top shelf!! They are responsive and have covered appropriate portions of my vet bills (minus my deductible). So far so good and would recommend them or at least consider when looking for pet insurance.
Insurer: Embrace
By: Teddy
Don't get this insurance
Signed up for Pet insurance with AKC in May of this year. Was supposed to get a free 30 days never happened filed a claim in July and they cancelled me on 8/8/2024. Horrible company
Insurer: AKC
By: Lori Long
It is a site that is easy to follow and…
It is a site that is easy to follow and no headaches. Thank you.
Insurer: Embrace
By: Yaneth M.D
Claims process was quick and easy
Claims process was quick and easy. Website made it easy and clear.
Insurer: Embrace
By: MATT
Speaking with Customer Service
Speaking with Customer Service
Insurer: Embrace
By: Terrence S.
Grateful for Spot
We have insurance from Spot for our senior dog who is 13. He was most recently diagnosed with Soft tissue sarcoma. Filing for claims and getting them approved has been really easy. I am so grateful that the claims process is not adding to the stress of dealing with aging, sick pet. Thank you so much, Spot!
Insurer: Spot
By: Anna Pillai
Fast, reliable service
First time I’ve ever filed a claim since I’ve had this policy and I’ve had it for years. My little buddy has been having back issues lately, that comes with age. My claim was handled quickly and very pleased with the service I’ve received. Insurance is the one thing you don’t need, until you need it. If you own a pet, I recommend Embrace Pet Insurance.
Insurer: Embrace
By: James Collum
Misrepresentation of coverage
Misrepresentation of coverage. I was told that I would get $315 per year for wellness coverage, but they break that down. For example, a maximum of $30 is paid for an annual checkup. Good luck finding a vet where the $30 covers even 25% of a checkup. However, $100 of the wellness was for spaying/neutering, despite the fact that they knew he was neutered years ago. So the highest I could ever be paid would have been $215. But when I signed up, the salesperson told me that on a bill of $400, I would be paid back $315. So there was dishonesty from the very beginning. Their app is super basic, not even containing a copy of your insurance policy. I'm not entirely sure how that's legal. The chat function is ridiculous, with only very narrow categories to choose from. When I was finally given a phone number from the chat to call, it was incorrect. The recording said that I could dial #2030 and pay $4.99 to get the correct number. I had to look back through my emails for a correct number, as the only communications from them that contain any contact info are during the initial sale. Finally, they took nearly three weeks to process my first (and only) claim, despite claiming that within two weeks it would be done. They only processed it because I sent an email asking why it hadn't been done. I will never recommend this company to anyone.
Insurer: Fetch Canada
By: Amy H
Glad I'm getting most of the coverage
Glad I'm getting most of the coverage
Insurer: Spot
By: Juana Moreno
Horrible experience
Horrible experience. This insurance company basically tries to find all the possible ways not to reimburse you. Make it very difficult to get reimbursed and asked for a lot of documents. I never was reimbursed for anything during our time together because I was constantly given reasons why I did not qualify. Even though I paid for services. Don’t waste your money. Do not recommend. 0/0.
Insurer: Embrace
By: Jhordan Munn