219,278+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Josh made getting insurance easy
Josh made getting insurance easy. I appreciate the time. Go pets!
Insurer: Fetch Canada
By: Tyrell Dodd
Very easy process with the claim .
Very easy process with the claim .
Insurer: ManyPets
By: Anette Bowen
I filed a claim on 7/1/2024
I filed a claim on 7/1/2024. As of today 8/15/2024 i still have not received payment for my claim. They are trying to say it is a pre existing condition when this policy was purchased years ago and i provided medical records when the policy was purchased that my dog had no issues at that time.
Insurer: Embrace
By: Mindi McElroy
They are always quick and efficient…
They are always quick and efficient with claims. My 6 year old Chihuahua has had problems in the past with renal failure and I have submitted several claims for that. No problems with my claims. Kidney failure has been resolved but, now she has Inflammatory Bowel Disease. They have quickly paid all my claims. I am very pleased with their service.
Insurer: Embrace
By: Linda Wilson
worst customer service ever, you can not get through the phone lines
Pet's Best denied all of our claims even though we provided them with everything they asked us for. Daisy , a healthy dog age 3, was covered beginning april 2024. we submitted claims in june and july, to make sure our deductable was met. each claim was denied. by the way let me say that my husband and i tried for 10 days straight to get someone to answer the phone. i kept my speaker one for several hours in case someone answered. we never could get through. i finally got through by pushing the number for vet help. told them to cancel my policy and they hooked me up with Richard, very nice young man. i would never recommend Pets Best to anyone
Insurer: Pets Best
By: Kaye
Healthy and Happy @ Ten Years of Age
Genesis has used Trupanion since she was a puppy. As she's gotten older she acquired allergies. She needs medication and once a month allergy shots. I'm grateful for Trupanion who continues to pay for those necessities. They handle 90% of the bill. I'm a widow and don't think I could afford my best friend (BFF) if it weren't for them.
Insurer: Trupanion
By: Karyn
Great Pet Insurance!
MetLife did an awesome job processing my claims and reimbursing me any money that I paid out of pocket. But please keep in mind 1: You have to pay out of pocket the day of the visit. 2: the claiming process states 5-10 business days for processing but takes more like 15-20 business days (just have some patience). 3: Having a pet is expensive so have a rainy day fund just in case. Other than that the customer service representatives are amazing and very understanding. You get what you pay for so a good tip: Don’t pay for a cheaper premium plan. Pay for a more expensive one so you’re not paying so much out of pocket during your pet visits. The reimbursement will come in handy later on so you don’t feel like your pockets are completely empty.
Insurer: MetLife
By: Miya
Fast and simple process no hassle
Fast and simple process no hassle
Insurer: Sonnet
By: Lebogang precious Ramulongo
Conflicting information
It took a VERY long time. I was told some things weren't covered as they were part of the wellness charges. And then when I requested the itemization I was told everything was covered except for a med that wasn't FDA approved. It was very confusing with the conflicting information.
Insurer: Embrace
By: Harley Chick
I like the pet insurance the only thing…
I like the pet insurance the only thing I don’t like is that the wellness is very limited when I feel like it should be unlimited or a higher limit especially since they animals have to get so many shots every year and when they are puppies they have to be really fully checked and everything else.
Insurer: Embrace
By: Makenzie Kopas