222,278+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trying to speak to someone in customer…
Trying to speak to someone in customer service took almost two Weeks. The hold times are crazy.
Insurer: Pets Best
By: Lou
Pros and Cons
PRO's: The service provided by the representatives are great. Their communication skills are good and they are very nice. CONS: The policies provided suck. It's not clearly detailed and the coverage is subpar. I feel like I'm paying for a policy that doesn't meet my pet's needs.
Insurer: Pets Best
By: Hannah Tieu
I would have given a 5 star but…
I would have given a 5 star but documents kept getting lost and I could not get anyone who could review with me wheat was there and what was still needed to complete the claim from two vet clinics. Finally it was taken care of and was as the policy states so that was very nice.
Insurer: Spot
By: jeannettefedorka
Wonderful Customer Service
I have been using sonnet for a couple years now and love this insurance company. You can do everything yourself online however unlike other companies where you cannot call them for anything you either have to wait for an email or talk to a robot with sonnet you can still call if needed and speak to a live customer service representative. I had to call regarding some confusion with my payment dates and spoke with Sarnia who was wonderful very thorough knowledgeable and made sure I knew exactly what I was expecting before hanging up.
Insurer: Sonnet
By: Shelley
ManyPets has been fantastic…
ManyPets has been fantastic to work with. The claims process is easy and their review is quick. I have had dogs my entire life and this is the first time I have actually insured my pets. I have two dogs insured with ManyPets after searching the many companies out there offering coverage and I don't regret it at all. A value to the piece of mind they provide cannot be messured.
Insurer: ManyPets
By: Ken G
So far I like this insurance.
Very easy to make a claim and good response from ASPCA.
Insurer: ASPCA
By: Michaeline Torres
ManyPets has been fantastic…
ManyPets has been fantastic to work with. The claims process is easy and their review is quick. I have had dogs my entire life and this is the first time I have actually insured my pets. I have two dogs insured with ManyPets after searching the many companies out there offering coverage and I don't regret it at all. A value to the piece of mind they provide cannot be messured.
Insurer: ManyPets
By: Ken Gaspar
I would like a digital copy of my…
I would like a digital copy of my policy that can be printed.
Insurer: Spot
By: Marsha Cunningham
Embrace gives peace of mind
Embrace has been great. I have peace of mind knowing that my dog has coverage now. The website is very easy to navigate and submitting claims very easy.
Insurer: Embrace
By: Margie T. McBride
I registered for pet insurance with…
I registered for pet insurance with this company in May, and filed my first claims in September. Apparently they hadn’t received my pet’s files from our vet but didn’t tell me, so now it’s been almost 25 days since I submitted my claims and they have no response on them. They said they’d been contacting my vet “every 2-3” days for the files, which is ridiculous. If you contacted a company 50+ times and they didn’t respond to that communications method wouldn’t anyone with a degree of analytical and critical thinking try something else? They just checked the box when trying to get the files, and are now not responding to my claim because they “don’t have the information they need.”
Insurer: Embrace
By: Chris