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Pet parents across the U.S. and Canada have left over 207,775 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pumpkin Insurance Highly Recommended for our furry friends
As a proud dog mom to a miniature schnauzer named Paco, I take his health and wellbeing very seriously. When Paco was about 12 months old, I decided to purchase pet insurance, and I chose Pumpkin because of the flexibility and coverage they offer. One of the main reasons I selected Pumpkin is that the insurance is recognized statewide, which is very helpful for people who may relocate and don’t want the hassle of changing providers. They also offer multiple plan options beyond the standard package, including preventative care. I opted for the preventative care plan along with the 90% reimbursement option, which has worked very well for us. Pumpkin’s pricing is incredibly reasonable, and the claims reimbursement process is very timely. I have found the turnaround time for refunds to be quite fast, and their claims department has been efficient. Customer service has also been excellent. Anytime I have had questions or concerns, the representatives have been knowledgeable and helpful. If I’m unsure whether a cost will be covered, Pumpkin offers a review process where they can estimate what portion of the claim would likely be reimbursed. I typically receive responses within 24 hours. Overall, my experience has been very positive. I would highly recommend Pumpkin Insurance to any pet owner, especially those who value flexibility, responsive customer service, and reliable coverage for their pet.
Insurer: Pumpkin
By: customer
Pets Best
Pets Best insurance was with me from day one of my Newfoundland s life and I never had one single problem. They truly are Pets Bets! He lived to be almost 10!
"I cannot thank Trupanion enough for…
"I cannot thank Trupanion enough for their exceptional service. their claims team was proactive and communicative. The process was fast, and they explained everything clearly.
Insurer: Trupanion
By: Pedro Moya
Prompt reimbursements
Prompt reimbursements, reasonable prices, flawless service. Never been declined on a claim.
Insurer: ASPCA
By: Tiara W
52.5% INCREASE in premium after first…
52.5% INCREASE in premium after first year for a 2-yr old cat with no claims. Went from $72/mo to $110/mo. This is price gouging. There is no justifying this. Their chat response: Trupanion assesses policy rates at each renewal. There are five rating factors that are reviewed: 1) the breed of your pet, 2) the sex of your pet, 3) the age at which your pet was enrolled, 4) your location, and 5) the deductible on your policy. Because insurance is a shared risk, Trupanion looks at all pets insured in our book of business that are in a similar category to your pet. So we look at all Maine Coons, all female pets, all pets enrolled under one year old, all pets in and around Round Lake IL, and all policies with a deductible of $250. An average is taken from each category and if a deficit is projected based on how much was paid out in claims for all pets in those categories versus what the rates are currently set to, then the rate will be adjusted so Trupanion can continue to offer the same, unlimited coverage.
Insurer: Trupanion
By: Carla Martinek
Embrace takes great care to make sure…
Embrace takes great care to make sure you have the best insurance for your baby. The wellness program will repay you in claims. You will have peace of mind when an emergency comes.
Insurer: Embrace
By: Char
Great plans and easy to file claims
Website is easy to use. Explanations of different plans is clear and several choices of coverage. My past experience with Nationwide was great. I had a cat who got sick and passed away suddenly in July. My claim was promptly taken care of with no issues and policy canceled. Very helpful while going through loss of pet.
Insurer: Nationwide
By: Pam
I'm thankful I have Spot Pet Insurance…
I'm thankful I have Spot Pet Insurance as my 5 year old boxer has lymphoma. Because of Spot, I have been able to get her treatment/chemotherapy that I would not have been able to afford on my own. It's easy to submit claims and I have been quickly reimbursed by Spot. It would be great if the annual cap was higher given the current cost of veterinary care.
Insurer: Spot
By: Ellen Eddy
Claims processed in a timely fashion…
Claims processed in a timely fashion and checks sent out. Happy so far in year two.
Insurer: Pumpkin
By: James
Pets Best Insurance is Awesome
Very happy with the insurance and easy to send claims and receive refunds. I have referred insurance to family and friends and their happy.