224,256+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,256 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Morgan was great answered all my…
Morgan was great answered all my questions Perfect…
Insurer: MetLife
By: DARYL PARTLOW
The length of time it takes to be reimbursed for a claim is excessive.
The length of time it takes to adjudicate and pay claims is excessive at best. However, when a claim qualifies for priority the claim is expedited. I don’t find waiting 2 weeks and sometimes longer to be reimbursed as satisfactory.
Insurer: Pumpkin
By: customer
Great customer service and…
Great customer service and responsiveness to claims
Insurer: Spot
By: Yves Chu
All 4 of my cats are insured by MetLife
I have my other three cats insured with you and you have been helpful, fair and reliable....
Insurer: MetLife
By: Nancy Sacks
This company is a scam
This company is a scam. Every claim requires you to jump thru hoops to get all the docs they want. Then they deny it claiming it is preexisting. So if your dog ever had stomachache, diarrhea, stubbed a toe, worms, ear infection, etc, they won't cover it and just say he had it before!
Insurer: MetLife
By: Dave Richter
Amanda was an amazing broker
Amanda, my broker, was incredibly intelligent, knowledgeable and kind. She was the kind of person that reminds you that there is a point to having faith in humanity. Thank you for the incredible service and information, Amanda; it helped me choose the right pet insurance package. I know I found the right pet insurance company in Fetch because a human picked up the phone. Sounds like they value their customers. Enough said. 🙏
Insurer: Fetch
By: Nico
The agent explained everything which…
The agent explained everything which was helpful.
Insurer: MetLife
By: customer Patricia
Great insurance
Great insurance. Lets me know that my claim has gone through. They cover what they said they would and don't try to weasel out of paying! Plus, I like giving my $$ to a non-profit.
Insurer: ASPCA
By: Pamela A Rogers
I have used Fetch before for a pup I…
I have used Fetch before for a pup I had for 15 years before she crossed the rainbow bridge. I only had to use them one time, as Sippy was a healthy pup. I have another small toy poodle puppy now and I turned to Fetch for insurance coverage for her. This time, I researched different pet insurance companies and got quotes for the coverage I wanted. Fetch, once again, came thru. They offered the best coverage for the best rates. Plus, their claims process couldn't be any easier and their customer service was always there to help. Very impressive. Amanda was a great help. We are getting another poodle next month and Amanda gave me her contact information so I could add "Jack" to "Piper"'s policy. Thank you for a smooth purchase, Amanda.
Insurer: Fetch
By: Melysa Vestal