222,202+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,202 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
222,202 total
What are you looking for?
Most selected providers in "May, 2026"
This chart shows the distribution of the most selected pet insurance providers in May, 2026.
Providers with highest rating
19,929 reviews
11,290 reviews
5,763 reviews
55,033 reviews
15,208 reviews
Category with most reviews
This chart shows the distribution of review categories.
I can’t say enough good things…
I can’t say enough good things about Embrace. Without your help, we could never have afforded the extensive treatments and medications for our dear sweet kitty over this past year. Each and every person I have spoken to at Embrace has been professional, kind, and compassionate. I sing your praises to all the pet parents I know. Thank you and God bless you.
Insurer: Embrace
By: Lorraine Fontana
I insured two dogs with Healthy Paws
UPDATE: I submitted an appeal with a letter from my veterinarian. I also submitted the vet notes with relevant information highlighted. I just received an email approving my claim. Based on this, I am changing my review. Although I had to submit an appeal, the process was easy, which I appreciate. I'm going to assume the staff who denied my claim, just didn't read the vet notes carefully. NOTE TO COMPANY: I appreciate that the company reached out in response to this review. Somehow I did not see the email in my inbox. ORIGINAL REVIEW: I insured two dogs with Healthy Paws. I submitted a claim for a bicep injury on the left leg of one dog. They denied my claim because they said he was limping on the left leg during a vet visit before I enrolled him. However, he was not limping during that visit. In fact, the vet said in her notes that there was no limping, no pain, and no gait abnormalities. The claim reviewer latched on to my statement that I had noticed him "weight shifting" while sitting. The vet said in her notes that that was due to a training issue or possible issue with core strength. As I mentioned, I understand preexisting conditions. But whoever reviewed my report either didn't read the notes or thinks that "weight shifting while sitting means 'limping'". Despite the vet saying he was not limping.
Insurer: Healthy Paws
By: Peeka Flibberty-Jibbets
Great experience
I’ve had Embrace for my two Italian Greyhounds for two years. I have had a great experience. They approve pretty quickly and it only takes a couple of days to get the money back into my account. Overall, wonderful experience
Insurer: Embrace
By: Wendy
Seriously Great Insurance
I’ve been using Pumpkin since 2021. It’s not often you can say this but every customer service experience has been superb. Everyone is consistently knowledgeable, helpful and friendly. Some pet insurance has small print that’s difficult to understand and you’re not sure what you’re getting but Pumpkin is clear and the coverage is excellent. Anyone looking to insure their babies should protect them with Pumpkin!
Insurer: Pumpkin
By: LL
Good service
They are always very supportive and quickly get claims paid.
Insurer: ASPCA
By: Karen Pieton
I have another dog with different…
I have another dog with different insurance and getting onboarded and getting claims paid are easy and fast. We had a claim in July and it is just getting paid in October. So much work for our vet and myself. Thought USAA affiliate would be better it has not been easy. Price is okay.
Insurer: Embrace
By: Rachel Green
Very fast claims process
Very fast claims process. We are very new to the pet insurance industry. Will need some time. But our first claim was really quick.
Insurer: ASPCA
By: Maureen Knick
The claims submission process was so…
The claims submission process was so easy. My claim was also processed very quickly! I didn’t run across any issues.
Insurer: Spot
By: Celeste Garcia
A very positive experience with Customer Service
A very positive experience while interacting with a Customer Service Representative at Sonnet Insurance over the phone. I was offered tips and advice to edit and adjust my insurance policies on the web interface while the CSR walked me through the change steps patiently and courteously. A recent claim was also a positive process, this the reason I have been with Sonnet for over six years.
Insurer: Sonnet
By: David Tom
Corporate Greed
Embrace excludes pre-existing conditions, as do other insurances. This works against the efforts of the greater society to see to it that shelter dogs and older dogs are adopted. There is no option to pay a higher premium to include pre-existing conditions. More importantly, as near as I can tell, there is NO downward adjustment of premiums to offset the exclusion of pre-existing conditions. Premiums have been steadily increasing at about 20% a year, rapidly putting pet insurance out of the reach of all pet parents except for those who don't really need it. That being said, this was my first time filing claims in 3 years, since I rarely meet the deductible. I filed a year's worth of claims in one day. They were all processed within 48 hours. Staff is friendly, except for when you call to rant about the increase in the cost of premiums. Yes, my furbaby has a recent cancer diagnosis, and Embrace will do nothing to help. With all the money they are raking in, you'd think they'd find a way to offer small grants to those of us who are being denied coverage due to pre-existing conditions. What was the pre-existing condition? A drained cyst.
Insurer: Embrace
By: Kim Eastman Igleheart