222,202+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,202 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Helpful to have insurance
Claim was handled promptly reimbursed according to the plan I purchased
Insurer: Spot
By: Melaina Kenny
Superb Customer Service
It is important to understand that figuring out the intricacies of online application is hard for seniors like us who don’t have the experience and skills in this computerize world, so it’s such a great relief when someone on the other end of the line is assisting us until the very end.
Insurer: Sonnet
By: Isaac Livingstone
The person was patient
The person was patient, professional and understanding.
Insurer: Embrace
By: AvardWalker
You paid the claims in a timely manner.
You paid the claims in a timely manner.
Insurer: Fetch
By: Russell
A Letter I Wrote To HealthyPaws
"Hi there. First of all, I just want to tell you, whoever is on the other end of this line, that I am so incredibly grateful to have had HealthyPaws for my girl. I wouldn't have been able to afford a whole additional year and a half with her if it weren't for you guys. Thank you for never pushing back on her cancer care. Thank you for, in spite of Laika's absolutely abominable health and constant ear infections, not harrassing me for more records or questioning my claims. I've said "Thank god for HealthyPaws" at least once a week for the last 15 months. I'm emailing to report, if it weren't already clear from the last claim I submitted, that we had to say goodbye to my little Soul Dog, Laika, last night- thus I'm requesting to close her policy once this claim has been reviewed. Thank you again for all of your support in the last few years. I'm so lucky to have had her, to have had so much extra time with her, and to have not had to sell my house to do so. Will be a HealthyPaws customer for life. Chloe"
Insurer: Healthy Paws
By: Chloe Dykstra
Such great customer service!
I had a question about my policy, they were quick to answer (I wasn’t on hold forever) and they were able to help me and it was very fast and friendly service!
Insurer: Sonnet
By: Kristie Duncan
Honestly
Honestly, a headache that didn't need to occur. I have had embrace for probably 10 years. I have 3 dogs on my plan. My dog accidentally got a laceration that needed stitches. I put the claim in and got a response that they needed my dogs medical history for 12 months prior to signing up with embrace. So ridiculous as this has nothing to do with his health. They also should already have all this info anyhow. I was told this was policy. They should Honestly refund all the money I paid into this policy for 10+years. Shame on Embrace. Would definitely not recommend at this point. Another stupid way to inconvenience people!!
Insurer: Embrace
By: John Bowling
Quick and Efficient
They are really quick and efficient! I submitted in all my documents and in less than 2 weeks I got my reimbursement. They also covered teeth extractions which is nice because a lot of other insurances max at $1000, but they were able to cover almost everything. Thank you
Insurer: Spot
By: Noppawan Thiemthath
The math isn’t mathing…
My teacup yorkie was surrendered to me in May with a pre-existing condition (broken bone) which already knew they can’t do anything about. Got this insurance in July specifically for wellness checks, shots, and dental cleanings. The extras I pay monthly are a plus.Took my teacup yorkie in Sept for a dental cleaning only. Went ahead and had his vet do a fecal test, got his Trio (flea, tick, and heartworm chew) along with some other things I knew that “were covered” with his plan that I chose with add-ons. Almost $900 paid up front. My plan’s Deductible is $100 and 90% reimbursement. Submitted the claim. In the EOB they put in there under “accident and illness” they tried to contact the vet to get info on him from sept 2023 to now. I didn’t have that info but he wasn’t sick nor was he there for an accident. I called the previous owners got the info and added that info to my claim…. I got way less than 90% of the almost $900 paid up front. Somebody make it make sense.
Insurer: ASPCA
By: CJ
The customer service is excellent!
The customer service is excellent!
Insurer: Prudent Pet
By: Melanie